If you want to cancel CBS All Access on your iPhone, follow these simple steps to do so through your Apple ID subscriptions:
Step-by-Step Guide to Cancel CBS All Access on iPhone
If you want to cancel CBS All Access on your iPhone, this guide will walk you through each step. Since CBS All Access is often subscribed to through the Apple App Store, the cancellation process is slightly different from canceling directly on the service’s website. Follow these instructions to stop your subscription and prevent billing issues.
- Open the Settings app on your iPhone. Tap the gray gear icon to access your device settings.
- Tap on your Apple ID profile at the top of the Settings menu. Your name and profile picture will display if you’ve set one up.
- Select “Subscriptions” from the list. This menu shows all your active and expired subscriptions.
- Find CBS All Access in your active subscriptions list. Scroll through if necessary.
- Tap on CBS All Access to view its details, including billing cycle, price, and renewal date.
- Tap “Cancel Subscription”. You may see this at the bottom of the screen. Confirm if prompted.
- Follow any on-screen prompts to finalize the cancellation. You might need to confirm again or provide a reason.
- Check your email for confirmation. Apple usually sends an email confirming the cancellation. Save this for your records.
Remember, if you cancel before the renewal date, you will retain access until the end of your current billing period. Cancelling via Apple is the best method if you subscribed through the App Store. If your subscription was set up directly through CBS’s website, you’ll need to cancel on their platform instead.
If you encounter issues, verify you are signed in with the correct Apple ID used for the subscription. Subscriptions may be under a family or managed account, which can complicate cancellation. Contact Apple Support or the account owner if necessary.
Troubleshooting Common Cancellation Issues
If you have trouble canceling your subscription, you’re not alone. Many users face problems like unresponsive buttons or missing confirmation emails. Here are some common solutions:
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Check Your Internet Connection
Ensure your device has a stable internet connection. Weak or intermittent connections can prevent pages from loading or actions from completing. Try restarting your router or switching networks if needed.
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Use a Supported Browser
Outdated or incompatible browsers can cause issues. Use the latest versions of Chrome, Firefox, Safari, or Edge. Clear your cache and cookies, then try again.
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Verify Account Credentials
Make sure you’re logged into the correct Apple ID associated with the subscription. Reset your password if needed, then attempt cancellation again.
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Follow the Correct Cancellation Steps
Use official channels—your device settings or the Apple website. Confirm each prompt and complete all required steps.
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Check for Confirmation Emails
Look in your spam folder if emails don’t arrive promptly. Contact support if confirmation emails are missing.
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Disable Automatic Payments
Canceling through Apple stops future billing, but ensure automatic payments are also disabled with your bank or payment provider to avoid charges.
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Contact Customer Support
If issues persist, reach out to Apple Support or the subscription service’s support team for assistance with cancellation or refunds.
Following these tips will help resolve common cancellation problems and give you better control over your subscriptions. Keep records like screenshots or emails of cancellation confirmation for future reference.
FAQs: Quick Answers About Canceling CBS All Access
If you’re switching to a new streaming service or ending your Hulu or Paramount+ subscription, you might have questions. Here are quick answers to common concerns:
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How do I cancel my CBS All Access subscription?
Log into your CBS/Paramount account on their website or app. Navigate to account settings or manage subscriptions. Select “Cancel” or disable auto-renewal, then follow prompts. Your access typically lasts until the end of the billing period.
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Can I cancel CBS All Access on my mobile device?
Yes. For iOS, go through your Apple ID subscriptions in Settings. For Android, use the Google Play Store’s subscription management. Cancel from there to stop billing.
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Will I still have access after canceling?
Yes, until the current billing period ends. After that, access is revoked unless you resubscribe.
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What if I canceled by mistake?
You may be able to restart your subscription via your account management page. Contact customer support if needed.
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How do I ensure I won’t be charged again?
Verify your subscription status, remove saved payment methods if possible, and confirm cancellation via email. Auto-renewal must be turned off.
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Can I cancel without losing saved shows?
Subscriptions generally remain accessible until the end of the billing cycle. Saved content may be lost afterward if not resubscribed.
Note that the cancellation process may vary slightly depending on your device or platform. Always follow specific instructions and contact support if issues arise.
Important Tips for a Smooth Cancellation Experience
Cancelling subscriptions can be tricky, especially with hidden fees or accidental charges. Keep these tips in mind:
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Review the Cancellation Policy
Check the provider’s cancellation rules, including any fees or notice periods. Different plans may have different policies.
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Backup Important Data
If your service involves stored data or files, save or back up all you want to retain before canceling, as data may be deleted afterward.
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Use Official Cancellation Methods
Cancel directly through the company’s website, app, or official support channels. Avoid third-party services to ensure proper cancellation.
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Keep Confirmation Records
Save screenshots or emails confirming your cancellation. Record the date and any reference number for disputes.
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Check for Automatic Renewals
Note your renewal date and cancel before it to avoid charges. Confirm that auto-renewal is turned off.
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Monitor Bank Statements
Review your bank or credit card statements over subsequent billing cycles to ensure no further charges are made.
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Cancel Before Free Trials End
If you’re on a free trial, cancel before it expires to avoid billed charges. Set reminders if necessary.
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Be Patient and Persistent
If delays or issues occur, follow up with support and keep records of your cancellation attempts. Persistence helps.
Following these tips helps ensure your cancellation is clean, organized, and without surprises.
What to Do After Canceling Your CBS All Access Subscription
Once you’ve canceled, verify that the process was successful and understand what happens next:
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Confirm the Cancellation
Log into your CBS/Paramount account. Check the subscription status. If still active, repeat cancellation or contact support.
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Check for Refunds
If billed recently and eligible, contact support for refunds. Review your statement for unexpected charges.
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Manage Remaining Access
You may have access until your billing cycle ends. Use this time to watch your favorite shows or save content.
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Update Payment Information
Remove or update your payment methods to avoid accidental future charges, especially if you plan to keep the account for other features.
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Check for Email Confirmations
Confirm via email that your cancellation was successful. Keep copies for records.
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Explore Alternatives
If you canceled due to content or cost, consider other options like Netflix, Hulu, Disney+ with free trials or lower-cost plans.
Following these steps ensures a smooth transition after canceling CBS All Access, with full control over your streaming choices and billing.
Exploring Alternatives to CBS All Access on Your iPhone
If you’ve canceled CBS All Access and are seeking new streaming options, there are plenty of services compatible with iPhone that cater to different tastes and budgets. Here are some popular alternatives:
Popular Streaming Services You Can Try
- Netflix – Offers extensive original content, movies, and shows. Available via the dedicated iOS app.
- Hulu – Known for current TV episodes, exclusive shows, and live TV options. Compatible with iPhone.
- Amazon Prime Video – Access included with Prime membership, offering a broad library of movies and series.
- Disney+ – Home to Disney, Marvel, Star Wars, and National Geographic content, with a user-friendly app.
- Apple TV+ – Features original Apple productions, seamlessly integrating with your iPhone.
Additional Options and Tips
- If you have a cable or satellite subscription, check if your provider offers its own streaming app.
- Some local broadcasters have their own apps for live streaming, providing alternatives to traditional cable.
- Consider free ad-supported services like Pluto TV or Tubi available on iPhone for access to a variety of content at no cost.
How to Choose the Best Streaming Service
Service | Best For | Price Range | Device Compatibility |
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Netflix | Originals, movies, series | $8.99 – $17.99/month | iPhone, iPad, Apple TV, other devices |
Hulu | Current episodes, live TV | $7.99 – $69.99/month | iPhone, iPad, Apple TV, others |
Amazon Prime Video | Included with Prime, movies, shows | Part of Prime membership at $14.99/month or $139/year | iPhone, iPad, Apple TV, others |
Disney+ | Family content, franchises | $7.99/month or $79.99/year | iPhone, iPad, Apple TV, others |
Apple TV+ | Original Apple content | $4.99/month | iPhone, iPad, Apple TV, others |
Exploring these options can help you find a streaming service that fits your entertainment needs and budget. Many offer free trials, so you can test the platform before subscribing fully. Enjoy a variety of content on your iPhone, even after cancelling CBS All Access.