How do I change my Deezer subscription?

Understanding Your Deezer Subscription Options

Deezer offers a variety of subscription plans to suit different listening preferences and budgets. Whether you enjoy high-quality audio, offline listening, or ad-free experiences, understanding these options helps you choose the best plan for you. This guide will walk you through the main Deezer subscription plans, their features, and how they can benefit your music experience.

Deezer Free Plan

The Free plan is ideal for casual listeners who want to try Deezer without any cost. It provides access to the entire music catalog but with some limitations. You will hear ads between songs, and only mobile users can stream in shuffle mode, meaning you cannot select specific tracks on certain devices. Also, offline listening is not available in this plan. Despite these restrictions, the free version still allows you to explore millions of songs, create playlists, and discover new artists.

Deezer Premium

The Premium plan is perfect for those who want an uninterrupted listening experience. With this subscription, you get ad-free music, unlimited skips, and high-quality audio streaming. It also allows offline listening on your mobile device, so you can enjoy your favorite tunes without an internet connection. Premium is suitable for users who listen regularly and want more control over their music choices. It is available at a monthly fee, which varies depending on your country.

Deezer Family

If multiple family members want to enjoy Deezer, the Family plan offers a cost-effective solution. It provides up to six individual Premium accounts under one subscription. Each user has their own personalized library, recommendations, and offline music. The Family plan is perfect for households and ensures everyone can have their own music experience without paying for separate accounts. As with Premium, this plan is ad-free and offers high-quality streaming.

Deezer Student

The Student plan offers a discounted rate for eligible students enrolled in recognized educational institutions. It includes all the benefits of Deezer Premium, allowing students to enjoy ad-free music and offline listening at a lower price. To qualify, students usually need to verify their status through an authorized service. This plan is a great option for students who want affordable access to their favorite music while studying.

Additional Features and Tips

• All paid plans support offline listening, which is useful during commutes or when internet access is limited.
• Depending on your plan, you may upgrade or downgrade at any time through your account settings.
• Deezer also offers a trial period for the Premium and Family plans, usually lasting 30 days, which allows you to test the features before committing.
• Always check for any special promotions or discounts available in your country, especially for new subscribers or students.

Choosing the Right Plan

Consider how often you listen, whether you want offline access, and if you share with family members. If you are a casual listener, the Free plan might suffice. For daily use, upgrading to Premium or Family can significantly enhance your experience. Review the features carefully, and pick the plan that best fits your listening habits and budget.

How to Upgrade or Downgrade Your Plan

If you want to change your Deezer subscription plan to better fit your needs, whether to access more features or save money, upgrading or downgrading is straightforward. Your plan options vary from free accounts to premium tiers with different benefits. This guide will walk you through the steps to easily adjust your subscription.

1. Log into Your Deezer Account: Visit deezer.com and sign in with your username and password. Make sure you’re on the account you want to change.
2. Access Account Settings: Click on your profile icon in the top right corner. From the dropdown menu, select Settings or Account.
3. Navigate to Subscription or Billing Section: In your account dashboard, look for options labeled Subscription, Plan, or Billing. Click on it to view your current plan details.
4. Choose to Upgrade or Downgrade: You will see available plans, such as Deezer Free, Deezer Premium, Family, or HiFi. To change plans, select the option that best fits your needs.
5. Select Your New Plan: Click on your preferred plan. Review its features, cost, and billing cycle—monthly or annually. Confirm your choice if it suits your needs.
6. Confirm the Change: Follow prompts to confirm your new plan. You may need to enter payment details if upgrading to a paid plan or remove billing info when switching to Free.
7. Review Billing and Activation Dates: After confirmation, check your account details. Your new plan should activate immediately or at the start of your next billing cycle, depending on Deezer’s policy.

Keep in mind that some plans have limitations. For example, downgrading from Premium to Free may affect offline listening or ad-free experience. It’s a good idea to review the plan features carefully before confirming your switch.

If you encounter issues or need more help, visit Deezer’s Support Center. They provide step-by-step guides, FAQs, and contact options for personalized assistance.

Finally, remember that upgrading your plan can give you access to high-quality audio, offline listening, and family sharing options. Conversely, downgrading can help you save money if you do not need all premium features. Always choose a plan that best matches your listening habits and budget.

Step-by-Step Guide to Canceling Deezer

If you want to cancel your Deezer subscription, this step-by-step guide will help you do it easily. Whether you signed up through the website or a mobile app, you can follow these instructions to end your subscription effectively. Remember, canceling before the renewal date prevents future charges.

1. Log into your Deezer account. Start by visiting the Deezer website or opening the mobile app. Enter your email and password to access your account. Make sure you are logged into the account associated with your current subscription.
2. Navigate to your account settings. On the website, click on your profile icon usually located at the top right corner. Select “Account Settings” or “My Account” from the dropdown menu. In the app, tap on the menu and select “Settings” or “Account”.
3. Access the subscription management section. Within your account settings, find the section labeled “Subscription” or “Manage Subscription”. Here, you will see details about your current plan, payment method, and renewal date.
4. Choose to cancel your subscription. Look for the option that says “Cancel Subscription” or similar wording. Click or tap on it. You may be prompted with a confirmation message—read it carefully to understand the implications.
5. Confirm your cancellation. Confirm that you want to cancel. Some platforms ask for a reason or offer alternative plans at this stage. Follow the prompts to finalize the process. Usually, you will receive an email confirming your cancellation.
6. Check your email for confirmation. After canceling, Deezer typically sends a confirmation email. Keep this for your records. Make sure your account status has changed to “Canceled” or “Expired” in your account details.
7. Important considerations. Remember, canceling does not refund charges already incurred. Your access to Deezer may continue until the end of your billing cycle. If you subscribed via a third-party like Apple or Google, you need to cancel through their platforms.

If you used Apple, go to your device’s Settings, tap your Apple ID, then Subscriptions, find Deezer, and select Cancel. For Google Play, open the Play Store app, tap Menu > Subscriptions, select Deezer, and tap Cancel.

Some common issues include not seeing the cancel option. In that case, check if your subscription was made via a third-party or contact Deezer support for assistance.

By following this guide, you can successfully cancel your Deezer subscription, preventing future charges. Always review your account to ensure the cancellation was processed properly to avoid unwanted payments.

Changing Payment Methods and Billing Info

If you need to update your payment information or billing details to keep your Deezer subscription active, this guide will help you do it easily. Whether you want to switch credit cards, update your billing address, or change your payment method altogether, keeping your details current ensures uninterrupted access to your favorite music streaming service.

1. Log into your Deezer account: Visit Deezer’s website and sign in with your username and password.
2. Go to your account settings: Click on your profile icon in the top right corner and select “Account” or “Settings” from the dropdown menu.
3. Access the billing or payment section: Locate the section labeled “Subscription,” “Billing,” or “Payment Settings.” It often appears clearly on the dashboard or account page.
4. Update your payment information: Here, you will see your current payment method. Click on “Edit” or “Update” near your current card details. Input your new credit or debit card information, or select the option to add a new payment method if available.
5. Change your billing address if needed: If your billing address has changed, look for the billing address section. Enter your new address details carefully, ensuring they match your bank records to avoid processing issues.
6. Save your updates: After entering all new information, click “Save,” “Update,” or similar to confirm the changes.
7. Verify the update: Double-check that your new payment method appears correctly and that your billing address is correct.

If you encounter any issues, such as the payment not processing or an error message, verify that all details are correct and match your bank’s records. Make sure your card has not expired and has sufficient funds. If problems persist, contact your bank or credit card provider for assistance.

Additionally, some users have multiple subscriptions or billing options. Always ensure you’re updating the preferred payment method associated with your main Deezer account to prevent service interruptions. If you have trouble accessing your account or updating details, visit Deezer’s help center or contact customer support for guidance.

Regularly reviewing and updating your billing info helps avoid unexpected cancellations and ensures your music never stops. Keep your information current, especially if you move or update your payment cards, so you can enjoy seamless music streaming on Deezer anytime.

Managing Devices and Subscription Plans

When it comes to managing your devices and subscription plans, staying organized is key. Whether you want to add new devices, remove old ones, or change your plan for better features or savings, this guide will help you navigate the process easily.

1. Access Your Account Settings: Log in to the service provider’s website or app. Find the section often labeled as “Account,” “My Devices,” or “Subscription.”
2. View Connected Devices: Once in your account, locate the list of devices currently linked to your profile. Sometimes, this shows devices by name, type, or last activity.
3. Add a Device: To add a new device, click on the “Add Device” button. Follow the prompts, which might include entering a code, downloading an app, or signing in on the new device.
4. Remove or Deactivate Devices: If you see devices you no longer use or recognize, select them and choose the “Remove” or “Deactivate” option. This helps protect your account and manage device limits.
5. Adjust Your Subscription Plan: To change your plan, look for the “Plan” or “Billing” section. Here, you can select options like upgrading to a premium plan or downgrading to save costs.
6. Confirm Changes: After selecting a new plan or updating devices, review your changes carefully. Confirm the updates and check for any email or in-app confirmation notifications.

Some platforms also allow you to set device limits, so you’re notified if you reach a maximum. This is helpful if your service plan has a device cap to prevent unexpected issues.

If you’re managing a family or shared account, consider creating separate profiles or sub-accounts. This offers better control over devices and subscriptions for each user and enhances privacy and security.

Remember to keep your account details updated, such as billing info and contact email. This ensures smooth communication on plan updates, billing issues, or security alerts.

For troubleshooting, if you can’t see devices or change your plan, check for app updates or clear your browser cache. Sometimes, logging out and back in also resolves syncing issues. If problems persist, contact customer support for assistance.

Troubleshooting Common Subscription Issues

If you are experiencing problems with your subscription, you are not alone. Common issues include failed payments, delayed updates, or access restrictions. These problems can be frustrating but are often simple to fix. This guide will walk you through the most frequent subscription troubles and how to resolve them.

1. Check Your Payment Method

   One of the main reasons for subscription issues is payment failure. First, verify that your credit card or payment details are up to date. Login to your account and go to the billing or payment section. Ensure your card has sufficient funds and hasn’t expired. If your payment is declined, contact your bank or payment provider for more information.

2. Review Subscription Status

   Sometimes, subscriptions can be auto-renewed or canceled unintentionally. Check your account dashboard or subscription page to see if your subscription is still active. If it shows canceled or expired, you may need to renew or restart your subscription.

3. Update Your Payment Information

   If your payment has failed, update your billing info promptly. Enter new card details or select a different payment method. Afterwards, try to manually renew your subscription if needed. Many services will send reminders if your payment is about to expire.

4. Check for Service Outages or Restrictions

   Sometimes, subscription issues are due to technical problems or service outages. Visit the service provider’s status page or support center for updates. Additionally, ensure you haven’t placed any restrictions on your account or region that might block access.

5. Clear Cache and Restart Devices

   If you notice discrepancies between your account and what you see on the app or website, try clearing your browser cache or app data. Then restart your device to refresh the connection. This can resolve sync or display errors.

6. Verify Email and Account Details

   Make sure the email linked to your subscription is correct and verified. Some subscription issues stem from unverified emails or account conflicts. Check your inbox for confirmation emails or notifications from the service.

7. Contact Customer Support

   If you cannot resolve the issue with the above steps, reach out to customer support. Provide details such as your account email, transaction ID, and a description of the problem. They can often offer direct assistance or troubleshoot further.

By following these steps, most common subscription problems can be fixed quickly. Remember, keeping your payment info current and reviewing your account regularly helps avoid interruptions. If issues persist, support teams are there to help you get back on track.

Comparing Deezer Premium and Family Plans

Choosing between Deezer’s Premium and Family subscription plans can be confusing. Both offer streaming music services, but their features and costs differ. Understanding these differences can help you pick the best option for your needs.

Deezer Premium is designed for individual users. It offers unlimited music streaming, offline downloads, and ad-free listening. This plan is perfect if you primarily listen to music alone and want a simple, affordable option. The Deezer Family plan, on the other hand, allows multiple users to enjoy the service under one account. It typically costs more but provides benefits for families or groups of friends.

Let’s look at key features side by side to help you compare.

Feature	Deezer Premium	Deezer Family
Number of accounts	1	6
Cost	Lower monthly fee, usually around $9.99	Higher monthly fee, usually around $14.99
Individual listening	Yes	Yes, each account is separate
Offline downloads	Yes	Yes, for each account
Ad-free music	Yes	Yes
Parental controls	No	Yes, for managing children’s accounts

Some users might wonder if the Family plan is worth the extra cost. If you have multiple people in your household who want access to music, the Family plan often offers better value. It allows for personal recommendations and playlists for each user, keeping everyone’s music experience unique.

Additionally, Deezer Family includes options such as parental controls, which are helpful if you want to limit what children can listen to. Each account maintains its listening history, playlists, and preferences, so everyone has their own space.

Common issues users face include forgetting to manage multiple accounts or sharing login details. To avoid this, set up individual profiles for each member and educate everyone on login security. Also, regularly check your subscription plan on the Deezer app or website to ensure it still fits your needs.

In conclusion, if you are a solo listener, Deezer Premium is sufficient. If multiple family members want to enjoy music without extra costs, the Family plan makes more sense. Always consider your budget, family size, and whether features like parental controls are important to you before making a choice.