Answer
Unfortunately, you cannot cancel your order.
Fashion Nova Return Guide | How to Return Fashion Nova Purchases
HERES WHY I’LL NEVER SHOP AT FASHION NOVA AGAIN! (they tried to scam me smh)
Unfortunately, no. Orders placed through Nova are non-refundable and cannot be cancelled.
Yes, you can cancel an order before it is delivered. However, if the order has already been shipped, then it cannot be cancelled.
We try to process refunds as quickly as possible, but please note that fashion Nova is a digital-only store and refunds cannot be issued in physical form.
Unfortunately, there is no way to get your money back from Fashion Nova.
Fashion Nova typically takes 2-3 weeks to ship during coronavirus.
The company is privately owned.
Yes, you have the right to cancel an online order within 30 minutes of placing it. If you cancel within that time, the company has to refund your money, no questions asked. However, there are some cases where the company may not be able to do that. For example, if you placed the order over a weekend and it wasn’t processed until Monday morning, the company may not be able to refund your money then.
In most cases, you have 14 days to cancel a purchase. If you made the purchase with a credit card, the 14-day cancellation window starts from the day after your purchase was made. If you made the purchase with a debit card, the 14-day cancellation window starts from the day after your bank statement shows the charges.
Hello, thank you for your interest in our product. Unfortunately, we are unable to process your order at this time. We apologize for any inconvenience this may have caused.
Nova refunding customers is a common occurrence. This is because they are trying to make sure that their customers are happy with their purchase. If you have any questions or concerns about your order, please feel free to reach out to them.
NOVA uses United Parcel Service (UPS) for shipping.
Fashion Nova does not offer express shipping.
Yes, you can cancel a contract within 14 days without penalty. However, you may be responsible for any damages incurred as a result of cancelling the contract.
If you have not received an item that you ordered, please contact the seller. Many sellers offer a return policy where you can get a refund or replacement product.
TBD typically stands for “to be determined.” It’s used on Fashion Nova to indicate that the item is still in the testing phase and might not be available for purchase yet.
