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How do I delete my main Microsoft account?

Answer

  1. Select the Start button, and then select Settings > Accounts > Email & accounts.
  2. Under Accounts used by email, calendar, and contacts, find the account you want to remove. Select Manage next to that account.
  3. Choose Delete account from this device and hit Done in order to confirm deletion of your data from your handset.

This article explains how you can delete the main Microsoft account for your PC. For example, if someone gave you a new computer and it came with this account, or you’re selling your computer and want to remove any personal information on it.

Before you begin: If you have a Microsoft account attached to an Xbox profile, check out Delete your Xbox profile from another computer at xbox.com before doing these steps.

Choose which type of device or app is asking for access: Windows 10 Mobile phone

Windows 10 PC or tablet

Note Windows Phone 8 devices don’t use a Microsoft Account to sign in, but they do sync contacts and other information with Outlook.com accounts. To learn more about this change, go to What’s happening to my Windows Phone?

You might see a new app or service ask for account information in the future. If you do, follow the instructions provided with that app or service. How do I remove an email address from Outlook.com? To delete your main Microsoft account: Sign in on a PC using the same Microsoft Account you want to remove. Click the Start button , and then click your account picture (the image on the upper right side of the Start menu), and then Settings . Select Add or remove accounts , and then select Manage my accounts . In Manage Accounts, select your account, and then click Remove this account . Note On mobile devices, you can also swipe from top to bottom on any screen and tap Settings to change your account settings.


If you don’t see Manage Accounts in the list, or if this is your first time signing into Windows, then make sure you’re signed on with the Microsoft Account that you want to remove, and then go to Add an account. To add a new account: Sign in on a PC using the same email address as the one you want to use (the email address used when you added your Microsoft Account). Click the Start button , and then click your name or user photo . In Settings , select Add an account . Select I already have a Microsoft account , and then follow these steps depending on which kind of device or app is asking for access: Windows 10 Mobile phone Turn on sync via the Microsoft account . Choose the email address you want to use, and then enter your password. To sync contacts from an existing Outlook.com or Hotmail.com account, choose that email address under Also use this account for sending mail. Windows 10 PC or tablet Turn on sync via the Microsoft account . Choose the email address you want to use, and then enter your password. On the Sync settings screen, turn off any other apps that are syncing with your old Outlook.com or Hotmail account in order to avoid conflicts with future syncing of accounts. These changes won’t affect files stored in OneDrive, so make sure there’s nothing important on these accounts before removing them as described above.

To delete your Xbox profile another way, go to that article. It’s not possible for anyone you’ve given permission to Xbox LIVE and your profile name to remove it from the system or change your account ID#, so please remember these steps if you ever want to delete your Xbox profile completely.

To learn about how to create a new Microsoft account, see Create a new Microsoft account at microsoft.com/getanaccount .

A few weeks after deleting my main email address I noticed that all of my past emails were still being sent to me as well as advertised specials and even personal information like names and phone numbers in emails was still being sent to me without my consent. This is extremely alarming since I had just recently sold my computer on craigslist when I noticed this. If someone had gained access to my email address they could have easily gotten all of these past emails and know a lot more about me than I would want them to know, especially since I sold my computer that had all of these emails in it somewhere where the data can never be erased. If you are selling your computer outside of craigslist or any other public internet forum then please remember to set up new passwords for your social media accounts including Facebook and LinkedIn as well as your main email with Outlook whenever you sell or give away a computer with Windows 10 installed on it. This is also why using a throwaway email address (i.e hotmail, yahoo) is good for signing up for online services like craigslist but NOT after you sell your device and it’s no longer in your possession.

I have not been able to get a response from Microsoft regarding my situation after trying numerous times so I decided to post on their forums for help, but that has not gotten me any assistance either. I’m disappointed that they are not willing to take care of the people who helped them build an empire by using their software and services over the years while they’ve made billions off of us already as well as skimping out when it comes to security updates even when these huge companies like facebook, twitter, banks and online retailers with millions upon millions of users getting hacked or passwords being compromised online leading to private information owned by said parties ending up in some hacker’s hands. This leads to a crisis of identity theft where people use your information to exploit you financially and steal anything that they can from you. Companies like Microsoft have the motivation and resources to help secure their services using encryption with passwords we provide them, yet they don’t even bother because security is not their priority or more importantly helping us customers in any way possible. They are all about bottom line since so many people still use their products for free without paying for web services other than email accounts.

Lessons learned: Never put sensitive data on cloud based servers like Hotmail / Outlook.com especially if they plan on getting rid of paid service options such as Windows Live Mail/Windows Mail along with the option to use POP3 / IMAP protocols while also disabling access to the option to send and receive attachments within email messages with security features turned on by default. This is not a solution for anyone looking for privacy, security and/or data retention purposes. Use email services like ProtonMail instead if you want secure services which don’t track your metadata or sell it to others. Remember Microsoft is still collecting more data about you from other sources where Cortana collects voice recordings of your conversations 24/7 even from people who aren’t using a Windows 10 device since that information gets used by Bing search engine results regardless of whether they are searching online or asking their digital assistant Cortana questions while signed into their computer. And some Windows 10 computers have built in microphones so error reports can be sent to MS when activated, including audio clips from when these error notifications happen. Now I realize that these recordings are mostly likely encrypted but they could still be used for other purposes including to try and identify who is speaking, which has happened in the past where social media accounts were compromised because of this, meaning trolls or worse might have access to your data easily if MS can’t properly secure their servers from potential real world threats such as these kinds of situations.

How do I delete my main Microsoft account?

1. Select the Start button, and then select Settings > Accounts > Email & accounts.
2. Under Accounts used by email, calendar, and contacts, find the account you want to remove. Select Manage next to that account.
3. Choose Delete account from this device and hit Done in order to confirm deletion of your data from your handset.

How do I delete a Microsoft account problem message?

Click the start button, then go to Settings. Under Accounts click email & apps accounts. If you see your Microsoft account listed there, select it and choose remove.

Why can’t I delete my administrator account?

A Windows 10 system administrator account cannot be fully removed when it is being logged into. To remove it, the user can sign in as an administrator with another account (e.g.:  Admin). That one should then be disabled and hidden to keep its features intact.

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