How do I delete Viber data?

To delete your Viber chat history on Android, follow these steps:

1. Open the Viber app on your Android device. Tap the Viber icon to launch it.
2. Select the chat you want to delete. Find and open the conversation from your chat list. Repeat for multiple chats if needed.
3. Access chat options. Tap the three-dot menu icon usually located at the top right corner of the chat window. A menu will appear.
4. Choose “Delete chat”. Tap the corresponding option. Confirm your choice in the prompt by selecting “OK,” “Delete,” or similar. This will erase the chat history from your device.
5. If you wish to delete all your chat history at once, go to Settings by tapping the three-line menu icon or gear icon. Then select “Privacy” and tap on “Clear chat history” or “Delete all chats.” Confirm the deletion.

Why and When to Delete Viber Data

Deleting Viber data is a common step for users aiming to protect their privacy, free up storage space, or troubleshoot app issues. Viber stores various data types, such as chat histories, multimedia files, and account details. Over time, this data can accumulate, slowing the app or consuming too much space on your device.

Knowing when to delete your Viber data helps maintain device performance and security. Here are some common reasons and situations when deleting Viber data is advisable.

Reasons to Delete Viber Data

• Privacy Concerns: Delete data if you’re selling or giving away your device to keep personal information private.
• Storage Management: Clearing multimedia files like photos, videos, and voice messages can free up significant space.
• Troubleshooting Issues: Removing data can resolve crashes, freezes, or strange app behavior.
• Account Security: Delete old data if you suspect unauthorized access or want a fresh start with a new account.

When to Consider Deleting Viber Data

1. Device Reset or Selling: Delete data before selling or transferring your device to protect privacy.
2. Storage Limitations: Remove old multimedia files if storage space is low.
3. Lost or Hacked Account: Delete data if your account was compromised or lost.
4. Start Fresh: Clear chat history and media to begin anew without uninstalling the app.
5. Technical Glitches: Delete data if persistent bugs do not resolve with updates.

Tips for Deleting Viber Data Safely

• Back up important chats or media before deletion if you want to retain certain messages.
• To delete data without uninstalling, go to Settings > Privacy > Clear Chat History or similar options.
• Perform a full reset by uninstalling and reinstalling Viber for a complete data purge.
• Remember, deleting data will remove shared multimedia; save essential files separately if needed.

In summary, delete your Viber data when privacy, storage, or technical issues arise, but always back up important information beforehand. This approach helps protect your personal data and keeps your device running smoothly.

How to Delete Viber Chat History on iPhone

If you want to clear your chat history on Viber using your iPhone, follow these steps:

1. Open the app. Tap the Viber icon on your home screen.
2. Find the chat. Scroll or search to locate the conversation you wish to delete.
3. Delete a single chat. Swipe left on the chat and tap Delete. Confirm by selecting Delete Chat.
4. Delete specific messages. Within a chat, tap and hold a message, then select Delete. Confirm if prompted.
5. Clear all chat history. From the main chat list, tap More, then go to Settings. Tap Privacy and select Delete Chat History. Confirm the deletion.
6. Note: Deleting chats only removes them from your device; the other person may still have copies unless they delete the chat themselves.

Tips for Securing Your Privacy After Deletion

When deleting Viber data, go beyond removing chats to fully protect your privacy. Deletion can sometimes leave traces or fail to prevent third-party access. These additional security steps help ensure your information stays private:

1. Clear app cache and data. On Android, go to Settings > Apps > Viber > Storage and select Clear Cache and Clear Data. On iPhone, reinstall the app to remove residual files.
2. Use app lock or screen lock features. Enable fingerprint, face recognition, or PIN lock to prevent unauthorized access if your device is lost or stolen.
3. Disable cloud backups. Turn off or delete Viber backups on Google Drive or iCloud to prevent stored chat history from being restored.
4. Review privacy settings. Limit who can see your profile photo, last seen, or status to reduce exposure.
5. Check linked accounts. Remove any connected third-party apps or accounts that share access to your Viber data.
6. Secure your network. Use secure Wi-Fi or mobile data, consider a VPN, and avoid public Wi-Fi when handling sensitive info.
7. Monitor your devices and accounts. Regularly scan for malware, change passwords if needed, and enable two-factor authentication.
8. Be cautious of scams. Watch for suspicious messages post-deletion and avoid clicking unknown links or sharing credentials.

Implementing these measures enhances your privacy security even after deleting your Viber data. Remember, maintaining privacy is an ongoing process that requires regular review of settings and activities.

Backup Your Viber Data Before Deleting

Before deleting your Viber account or uninstalling the app, it’s crucial to back up your data. This saves your chat history, media files, and contact info, ensuring you can restore or migrate your data later.

Not backing up risks permanent data loss, particularly if the chats contain valuable memories or important messages. Follow these methods depending on your device:

1. Android Backup:
   • Open Viber and go to Settings.
   • Select Account.
   • Tap Viber Backup.
   • Connect your Google Drive account if not already connected.
   • Tap Backup Now. Ensure your device has internet access and enough Google Drive space.
2. iPhone Backup:
   • Open Viber and tap the More tab.
   • Go to Settings then Account.
   • Select Viber Backup.
   • Tap Back Up Now to store your data on iCloud.
   • Make sure your device is connected to Wi-Fi and logged into iCloud with sufficient storage.

Remember to verify the success of your backup before deleting your data. Regular backups safeguard your messages and media, especially when switching devices or preparing for uninstallation.

Troubleshooting Common Deletion Issues

If you face difficulties deleting Viber data, these tips can help resolve typical problems caused by app glitches, restrictions, or bugs:

1. Update Viber: Ensure you are using the latest version to benefit from bug fixes related to data deletion.
2. Restart your device: A reboot can clear temporary glitches blocking deletion.
3. Check app permissions: Make sure Viber has storage and data management permissions in device settings.
4. Clear app cache (Android): Go to Settings > Apps > Viber > Storage and tap Clear Cache.
5. Free up storage space: Low storage might prevent deletion. Delete unnecessary apps or files.
6. Disable security restrictions: Temporarily turn off security apps or restrictions that could interfere.
7. Manually delete files: Use a file manager to locate and delete Viber-related files manually if needed.
8. Reinstall Viber: Uninstall and reinstall the app to reset data and resolve stubborn bugs.

If issues persist, contact Viber support with device details and problem specifics for further assistance. Regular updates and maintenance can help prevent such issues and ensure smooth data management.

Always back up your data before major deletions or reinstallations to avoid unwanted loss of important information.

Extra Tips for Managing Viber Data Effectively

Keeping your Viber data organized and secure requires ongoing effort. These additional tips help you maintain privacy and streamline your chat management:

1. Regular backups: Enable automatic backups via Viber Settings > Account > Viber Backup on Android or iCloud on iPhone. Schedule weekly or monthly to prevent data loss.
2. Organize chats: Archive old or less important conversations by swiping left (Android) or right (iPhone), then selecting Archive. This declutters your main chat list.
3. Adjust privacy settings: Limit who can see your last seen, profile photo, or status via Privacy & Security options. This protects sensitive info in public or shared environments.
4. Manage media storage: Turn off auto-downloads or select specific media types to save in Settings > Media. Regularly delete unwanted files to free up space.
5. Be cautious with third-party tools: Only use official Viber features and trusted apps. Avoid third-party tools that claim to manage or enhance your data, as they could compromise privacy or security.

Staying up to date with app updates and enabling features like two-step verification further enhances your account’s security. Consistently reviewing and adjusting your settings ensures a safer and more organized Viber experience over time.