1. Check Your Internet Connection: Before diving into advanced fixes, ensure your internet is working properly. Test your connection on another device, like a smartphone or PC. If the internet isn’t working on other devices, restart your router and modem. Once your connection is stable, try reconnecting your PS4.
2. Restart Your PS4: Sometimes, a simple restart can resolve temporary network glitches. Turn off your PS4 completely, wait a few seconds, then turn it back on. Attempt to connect again to see if the DNS error has cleared.
3. Change DNS Settings Manually: Custom DNS settings can often fix DNS errors. Follow these steps:
- Go to Settings on your PS4 menu.
- Select Network, then Set Up Internet Connection.
- Choose your connection type, usually Wi-Fi or LAN.
- When prompted for IP address settings, select Custom.
- Scroll to DNS Settings and select Manual.
- Enter the DNS server addresses: primary DNS as 8.8.8.8 and secondary DNS as 8.8.4.4 (Google’s public DNS).
- Complete the setup and test your internet connection.
4. Reset Network Settings: Resetting your network can clear corrupt configurations that cause DNS errors. To do this:
- Go to Settings.
- Select Network and then Set Up Internet Connection.
- Choose your connection type and follow the prompts until you reach the final setup screen.
- Select Custom and then test the connection to verify the fix.
5. Test Your Connection: After making adjustments, test your connection to confirm whether the DNS error persists:
- Navigate to Settings.
- Select Network, then Test Internet Connection.
- Observe if the PS4 connects successfully or if the DNS error remains.
Additional Resources
If after trying all these steps you still face DNS errors, consider contacting your internet service provider. Sometimes, DNS problems are due to external network issues beyond your control. You can also explore using alternative public DNS servers like Cloudflare (1.1.1.1) or OpenDNS (208.67.222.222) to see if they provide a more stable connection.
By following this comprehensive step-by-step guide, you should be able to diagnose and resolve most DNS issues affecting your PS4, restoring smoother online gaming and digital content access.
