What happens if Etsy closes your shop?

Etsy may shut down a shop for a variety of reasons, such as violating the site’s terms of use, not responding to messages from Etsy, or selling counterfeit goods.

Yes, you can reopen a closed Etsy shop. However, if your shop was closed for violating Etsy’s policies, you may need to address the issue before you reopen.

If your Etsy shop has been suspended, you’ll need to contact Etsy support to find out why and see if there’s anything you can do to reopen it. In some cases, shops may be suspended for violating Etsy’s policies, such as selling prohibited items or using copyrighted material without permission. If this is the case, you may need to make some changes to your shop in order to be reinstated.

If your Etsy shop has been suspended, you can request to have it reinstated by following these steps:
Go to the Etsy Help Center and click “Contact Us”
Select “I need help with an order or transaction”
Select “My shop has been suspended”
Click “Submit”
Fill out the form, including your shop name and the reason for your suspension
6.

There are a few ways to tell if your Etsy shop is suspended. One way is to try to log in and see if you’re able to. If you’re not able to log in, it’s likely that your shop has been suspended. Another way to tell is if you’ve received an email from Etsy notifying you of the suspension. If you have, then your shop has been suspended.

Etsy does not track IP addresses.

No, Etsy does not read your messages. However, we do have systems in place to help protect our community from abuse.

It varies, but typically Etsy support responds within a few hours.

There are a few reasons why your Etsy account might be locked. One possibility is that you’ve violated Etsy’s policies, for example by selling counterfeit items. Another possibility is that there’s something wrong with your account, for example a problem with your payment information. If you think your account has been locked erroneously, you can contact Etsy support for help.

You can contact Etsy customer service in a few ways. You can call them at 1-888-319-3277, use the contact form on the website, or tweet them at @EtsyHelp.

If you feel that a seller on Etsy is violating the site’s policies, you can report them. Reports are reviewed by Etsy’s Trust & Safety team, who will take appropriate action.

Yes, a seller on Etsy can block a buyer. The seller can block the buyer for any reason, or no reason at all. If a seller blocks a buyer, the buyer will not be able to purchase from the seller again.

Yes, you can complain to Etsy. They have a customer service department that will help you resolve any issues you have with your order.

Etsy removed your review because it violated their content guidelines. Reviews must be honest and objective, and cannot contain promotional or spammy content.

Yes, you can get scammed on Etsy. Be very careful when buying items from unknown sellers, especially if the price is too good to be true. Always check the reviews of the seller before making a purchase.

Yes, Etsy does have live chat. You can access it by clicking on the “Help” link at the top of any Etsy page and then selecting “Contact Us”. You’ll then be able to choose whether you want to chat with someone online or over the phone.