Home ยป Can you delete usage details on Verizon?

Can you delete usage details on Verizon?

Answer

Your text usage history can not be edited in the online or billing history. You can only delete messages from the phone.

@Verizon Smart Family – Guide Your Child’s Time Online

Do you guys know if it’s possible to delete usage on Verizon? (time, date, location) I have evidence that I was hacked and I want to get rid of any traces from my cell phone. Thanks for the help! My email is [email protected] <mailto:[email protected]>

By Danno on Tue Jun 15, 3:46 pm

The calls/texts are stored only on your cell phone so if you delete them from your phone they’re gone forever. The cell phone provider (Verizon in your case) isn’t storing them on their servers or anything.

By Kalyani on Tue Jun 15, 3:53 pm

>>Do you guys know if it’s possible to delete usage on Verizon? (time, date, location) I have evidence that I was hacked and I want to get rid of any traces from my cell phone. Thanks for the help!<<

I’m not a Verizon employee but from what I understand there is no way to do so. If you go into My Account online, in the Usage area you can look at all individual calls/texts sent/received by your phone for a certain period of time. This includes who called/sent text or how long you talked or texted. You might be able to delete that information but I don’t know.

You can also look at your bill online and see all the charges for calls/text by a certain period of time. Again you may be able to delete some of these if there wasn’t anything abnormal about them like receiving three text from ex-boyfriend on Valentine’s Day or something out of ordinary.

How to get your Verizon Messaging history

VERIZON PHONE USAGE: Can I remove my phone number from Verizon bills and calls?

I am getting unwanted junk mail because of a listing on Verizon for usage details. I called to get it removed, but the woman who helped me said she could not do that. She suggested that I call again in one month and ask someone else if they can delete my call history. How is this right?! If I had wanted everyone to see what numbers I have been calling why would i make those calls through you? When originally making calls through your company i assumed i was being private! Please advise me on how to solve this asap. Thank you for all your help! Joyce

ANSWER: Shouldn’t be too difficult to get it removed. Call and request the information be removed and tell them you will not continue using their service if they do not comply immediately. If that doesn’t work write a formal letter requesting the removal, sign it, send it registered mail with return receipt requested. I doubt there would be any problems doing this as long as you’ve never done anything fraudulent or illegal (or are on some sort of a watch list). Also check your state’s law for open disclosure laws that may apply in your case.

I received an email claiming my phone number is listed under Verizon telephone usage. The email directs me to [email protected] . Do you have any experience with this? Thanks.

ANSWER: It is a scam. I had the same email last year, calling it a “phishing” scam designed to trick you out of your personal info so they can steal money from you. Verizon would never ask for such information via email in this manner, so don’t send anything and ignore these things. They are garbage that waste your time and clog up your inbox.

I received an email similar as per above, but with different url ([email protected]). My name was listed under listing services on their company website (verizonwirelessusagewhyusetelephone<dot>com) . Please let me know if this is a scam or an identity theft. Thank you.

ANSWER: It is a scam, don’t click any links in the email, don’t follow their instructions and ignore it completely.

I received an email claiming my phone number is listed under Verizon telephone usage. The email directs me to [email protected] . Do you have any experience with this? Thanks. Is this a hoax, because I cannot find anything on Google that mentions such a thing at all!?! And why would they want your home address too?!?! lol… THIS IS REALLY SCARY TO THINK THAT SOMEONE WOULD TAKE YOUR PERSONAL INFO AND THEN USE IT FOR IDENTITY THEFT!!

Can you delete usage details on Verizon?

Your text usage history can not be edited in the online or billing history. You can only delete messages from the phone.

How to delete Verizon Messages?

1.From a web browser, sign in to My Verizon.
2.From the My Verizon Home screen, navigate: Welcome > Text online.
3.Click on a conversation (on the left) then click the Menu icon (on the right).
4.Click Remove Messages.
5.And Select the message(s) to be deleted then click Delete (lower-right).

Scroll to Top