GrubHub’s regulations state that drivers work in shifts and must accept at least 75 percent of the calls sent to them during those times. If their acceptance rate falls below 75%, or if they do not arrive at a restaurant by a designated cut-off time, GrubHub will dismiss them.
You can be TERMINATED from GrubHub for doing this! (GrubHub Delivery Driver Tips)
Terminated From Grubhub
If their service falls below the industry standard for comparable services in their region, as determined by Grubhub in good faith discretion, a driver’s access to the Driver App may be deactivated.
Grubhub has the right to deactivate your access to the Driver App if it believes in good faith, on what is reasonable judgment, that you have substantially breached these Quality of Service standards.
If you have previously linked with Grubhub but haven’t switched it on in more than 4 months, your account may need to be reactivated. To reactivate your account and regain access to the Grubhub for Drivers app, please fill out this form.
Grubhub has fired its most recent shot in its war against order rejection. Drivers have reported receiving emails notifying them that they have been suspended for 30 days for taking too few orders, according to a number of postings online.
GrubHub will dismiss workers who have an acceptance rate below 75 percent or do not arrive at a restaurant by a predetermined cut-off time, according to the company. They claim that they need to be in or near their cars throughout their shifts in order to get to a business on time.
Your acceptance rate and program level are not affected by turning down a future agreement! Catering orders, on the other hand, may be provided to drivers in real time, just like all other opportunities.
There is no option to choose your driver on DoorDash, Instacart, Postmates, Uber Eats, GrubHub, or Lyft. Instead, you are matched with your driver based on proximity and other criteria by automated algorithms. There are no established methods for choosing a specific driver.