Home ยป How can I access my old Bebo account?

How can I access my old Bebo account?

Answer

To access old content, download the Bebo application from either the Google Play Store or Apple App Store. Once installed, launch Bebo and follow the steps to create a new account. Do not use any of your original username details when making an account for this new app.

If you haven’t already done so, please visit http://www.bbelements.com/ (you’ll need to log in with your old Bebo email address and password). From here, you can access a download page where you’ll be able to retrieve your old photos and videos from your account before it was closed down back in 2012.

How can I recover my friends list?

To export the complete list of people who were on your contact list as of the closure date, please go to https://accounts.bbelements.com/app/friends_export . You’ll be able to export this file as an Excel spreadsheet that includes first name and last name fields for each entry. It’s important to note that the export process for this list is currently only available for those who have registered their email address here.

I can’t access my old account, what should I do?

If you continue to have difficulty accessing your account even after following these instructions please contact us at: As previously stated, your Bebo profile has been closed down and unfortunately there’s nothing we can do to retrieve it or the content that was on it. If you were using another connecting service to access your Bebo profile (i.e. Facebook,) then please open a support ticket with them as they may be able to help retrieve your profile information from our old data store – see https://help.bebo.com/contact-us If you continue to have difficulty accessing your account even after following these instructions please contact us at: [email protected]


If I can’t log into my old Bebo profile, can I still download photos and videos from it?

You will need to login with the email address and password you originally used for your old Bebo profile. Visit http://www.bbelements.com/ where you will be able to view a download page that allows you to retrieve all of your photos and videos prior to the site’s closure in 2012. You should note that if any of your friends were not members of Bebo Elements, then they won’t be able to see any content which is made available on this page via social sharing.

How can I download photos and videos from my old Bebo profile?

You will be able to access a download page where you’ll be able to retrieve your old photos and videos from your account before it was closed down back in 2012. You should note that if any of your friends were not members of Bebo Elements, then they won’t be able to see any content which is made available on this page via social sharing. If you have difficulty accessing the site or downloading files, please contact us at: [email protected]

Can I still use the photo album creator tool?

Unfortunately we’ve had to remove our photo album creator tool due to technical issues with our original data store. While we work to bring this functionality back, please register your email address on https://accounts.bbelements.com/app/friends_export and then download all of your friends’ contact information as a spreadsheet file (.xls format). You can use this file to send an e-mail blast with the attachments tool inside Gmail or Outlook (Windows) in order to share photo albums with your friends.

Will these new features allow me to create content?

No, you will not be able to upload any new photos or videos through our updated site. However, please note that if you are a Bebo member who is 18 years old and above, you can register for a new account at: http://bebo.com/new which will give you access to all of the features that were available on Bebo prior to its closure.

What about my old photos and videos?

All of your content has been preserved by our data store provider in order for it to be made accessible again via their custom API toolset. Please note, however, that we can’t provide any information regarding whether or not this data is still being stored by the original host as we do not have direct access to their servers due to a non disclosure agreement placed upon us by them at time of shutdown. For more information please contact [email protected] with any queries that you may have regarding this matter.

I have some questions about the new features and how they work – who can I ask?

Please contact us at: [email protected] with any questions that you have about the new features. We will be able to give you more details about what is currently available on the site, along with an estimated timeline on when we expect newer features to be added. You can also visit our support page here: https://help.bebo.com/ where all of our help articles are archived for your reference. The main reason why we have limited this phone support to only those things which directly relate to the Bebo Elements project is due to security concerns as even though it has been shut down for quite some time now, there may still be individuals out there that have attempted or are currently attempting to gain unauthorised access to the site’s backend in order to acquire any data that they can.

How can I access my old Bebo account?

To access old content, download the Bebo application from either the Google Play Store or Apple App Store. Once installed, launch Bebo and follow the steps to create a new account. Do not use any of your original username details when making an account for this new app.

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