How can I delete my Fiesta account?

Answer

In your email request, please include the reasons why you would like to have your account deleted – there is not a need under GDPR or CCPA law to provide a reason. Provide all the relevant information regarding your accounts with Fiesta.

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To delete your Fiesta account, sign in to your account and go to Settings. In the Security section, you’ll find a button at the bottom that will allow you to delete your account

How can I close my existing user account temporarily?

If you’re only going on vacation (for example), you can switch off your Fiesta user account by providing a password you’ll remember when you come back. This means no one will be able to access or use it until the day that you provide this password again. Your temporary deactivated Fiesta profile will not be shared with others, nor will it be stored long-term in our data servers. It is important that only the person who wants to close their Fiesta profile provides this password; otherwise, your account cannot be deactivated.

Before you close your Fiesta profile, it is highly recommended that you change the password of your other online accounts as well.

To temporarily close your Fiesta user account, sign in to your account and go to Settings. Then click on ‘Close’ at the bottom of the page or select Close Profile from the drop-down menu under Security. You will then get a pop-up window where you can set a temporary password with 5 letters and choose whether anyone (other than yourself) can view this profile while it is closed: Tick this box if you want to lock others out completely; otherwise they will be able to continue using your profile for themselves! Please note that all data in our system will stop updating and will remain visible for your friends when you close your Fiesta profile. We’ll also remove any payments you made via PayPal or credit card if you closed the profile permanently. Outside of this, all data in our system will be stored long-term until you’re ready to log in again

How can I delete a user account associated with my business?

You can easily delete an existing Fiesta account by logging in through Facebook; click on the arrow next to your name at the top right corner after signing in to Facebook. Then select ‘Close Account’ from the drop-down menu under Security. Please note that it is not possible to delete a business profile tied to an individual first before closing it down completely. So please make sure that you have already closed your Fiesta account before deleting it.

To delete a business profile directly, please login through Facebook but select ‘Settings’ from the drop-down menu under My Account at the top right corner of any page. Click on your name on the left side of this page to go to Profile Settings and then click on Security at the bottom right corner, where you can also find instructions for closing your user account.

Please keep in mind that deleting user accounts may take up to 14 days (or longer) due to our security measures so that we are sure all action has stopped once an account is deleted completely! This means that even if you’ve already changed the password or deleted a profile associated with Facebook, it may still take time before your Fiesta profile is deleted.

If you have any questions about your user account, send an e-mail with your name and username to [email protected] or contact our customer service team via the phone number listed below!

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Issue: My Fiesta login

Problem: I am unable to log in using my newly registered account on fiestalearn.com even though I can use this information elsewhere on the website without issues! In such cases, please check that your nickname does not contain letters only found in foreign alphabets, otherwise we cannot guarantee that it will work because our system doesn’t recognize these characters. (For example a nickname like ЯПОНСКИЙ)

Additional help: If you have forgotten your password, click on the “Forgot your password?” link that comes up when you enter your e-mail address followed by a new password for your account. If this still does not work, please contact our customer service team via the phone number listed below and they will be able to manually reset it for you!

Issue: I can no longer log in using my old Fiesta profile because of security reasons and/or there is something wrong with the e-mail associated with my account. What should I do?

Solution: Please submit a ticket including the following information so we can attempt to locate your missing user account data at support.fiestalearn.com:

1) The e-mail address you have registered your Fiesta account with AND the exact, supported nickname you used when initially registering on fiestalearn.com (this will help us find your old profile).

2) Any other information regarding this issue; for example if you’ve started a new job or changed computers since then, etc. If it has been years since you created your previous Fiesta account and/or the mentioned data is no longer available anywhere else in our system, we may not be able to recover it for you unfortunately but we can try!

Issue: I received an e-mail from Fiesta saying my password has been successfully reset but I cannot log into my Fiesta account even though I entered the data provided correctly! What should I do?

Solution: Please submit a ticket including the following information so we can attempt to locate your missing user account data at support.fiestalearn.com:

1) The e-mail address you have registered your Fiesta account with AND the exact, supported nickname you used when initially registering on fiestalearn.com (this will help us find your old profile).

2) Any other information regarding this issue; for example if you’ve started a new job or changed computers since then, etc. If it has been years since you created your previous Fiesta account and/or the mentioned data is no longer available anywhere else in our system, we may not be able to recover it for you unfortunately but we can try!

Issue: I have been receiving e-mails from Fiesta even though I closed my profile a long time ago OR my profile has been deleted by mistake AND I have stopped receiving any updates in the past 6 months (or more)! What should I do?

Solution: Please submit a ticket including the following information so we can attempt to locate your missing user account data at support.fiestalearn.com:

1) The exact nickname you used when registering on fiestalearn.com (this will help us find your old profile).

2) Any other information regarding this issue; for example if you’ve started a new job or changed computers since then, etc. If it has been years since you created your previous Fiesta account and/or the mentioned data is no longer available anywhere else in our system, we may not be able to recover it for you unfortunately but we can try!

Issue: I am unable to access fiestalearn.com because of security reasons (e.g.: my computer blocks the site) OR some content on the website is inaccessible due to technical issues AND this issue occurs even though I have just logged out from my profile AND I have checked that there are no additional browser tools blocking content on the website.

Problem: In such cases, please check that your Internet settings do not limit or block access to fiestalearn.com; if you are using a firewall please make sure the following domains are whitelisted:

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Solution: If this issue persists, please submit a ticket including the following information so we can attempt to locate your missing user account data at support.fiestalearn.com:

1) Your computer’s Internet browser version (e.g.: Microsoft Edge 34). 2) Any other information regarding this issue; for example if you’ve started a new job or changed computers since then, etc 3) A screenshot or link containing details about this issue.

Issue: I would like to change my nickname or e-mail address in order to register again on fiestalearn.com and re-access my account BUT I cannot find any forms where I could do so OR the forms show an error message that they are still under construction AND this has been going on for a long time! What should I do?

Problem: In such cases, please submit a ticket including the following information so we can attempt to locate your missing user account data at support.fiestalearn.com: 1) Your computer’s Internet browser version (e.g.: Microsoft Edge 34). 2) Any other information regarding this issue; for example if you’ve started a new job or changed computers since then, etc 3) A screenshot or link containing details about this issue.

Issue: I have forgotten my password for my Fiesta account AND it has been a long time since I’ve registered on fiestalearn.com (for example over 2 years ago); even though I tried multiple times to reset my password but received an error message that the mailbox is full AND I also remembered that there was no option where I could change my e-mail address and/or nickname at the time AND I am getting constant e-mails from you guys! What should I do?

Problem: In such cases, please submit a ticket including the following information so we can attempt to locate your missing user account data at support.fiestalearn.com: 1) The exact nickname you used when registering on fiestalearn.com (this will help us find your old profile). 2) Any other information regarding this issue; for example if you’ve started a new job or changed computers since then, etc 3) A screenshot or link containing details about this issue.

Issue: I have forgotten my password for my Fiesta account AND it has been a long time since I’ve registered on fiestalearn.com (for example over 2 years ago); even though I tried multiple times to reset my password but received an error message that the mailbox is full AND I also remembered that there was no option where I could change my e-mail address and/or nickname at the time AND I am getting constant e-mails from you guys! What should I do?

Problem: In such cases, please submit a ticket including the following information so we can attempt to locate your missing user account data at support.fiestalearn.com: 1) The exact nickname you used when registering on fiestalearn.com (this will help us find your old profile). 2) Any other information regarding this issue; for example if you’ve started a new job or changed computers since then, etc 3) A screenshot or link containing details about this issue.