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How do I cancel a DoorDash application?

Answer

To unsubscribe from the app, log in to your account and select Manage DashPass. Next, choose “End Subscription”.

You can cancel an application anytime by visiting our website at www.doordash.com and clicking on “Your Account” > “Orders & More” > Click “Cancel Order(s)” next to the order that you would like to cancel.

I have a problem with an order I placed; how do I find out more information about my order?

We’re sorry about the issue with your order! If you’d like more information regarding your application, please contact us at [email protected] . In some circumstances we may not be able to provide exact details such as what time the driver arrived or what items were in the bag due to food safety laws, but we will still assist you as much as possible.

How long will it take before I start receiving my application?

Once your application is approved, you should be able to start earning applications within a few days depending on how many hours you work per week and the supply and demand of deliveries in your area. Some areas have more demand than other areas so please note that we’re not always able to guarantee an application delivery right away based on your eligibility for the program. If your account does not receive any applications within twenty-four (24) hours, please contact us at [email protected]

Where can I track my deliveries or see what my average star rating is?

You can view all of this information by visiting our website at www.doordash.com and clicking on your profile picture in the top left corner, then click on “Orders & More”.

I have a vehicle that is not listed by make/model; can I still apply to be a Dash Driver?

Unfortunately, we are currently only accepting applications from vehicles that are listed as an approved vehicle to use with DoorDash—which includes sedans, hatchbacks, minivans or similar sized vehicles. If you drive an SUV of any kind we would ask that you please contact us at [email protected]

What if my application is denied? How do I reapply for a new position?

If your application is denied, you will receive a notification with the option to re-apply for another position; you can also visit our website at www.doordash.com and click on “Your Account” > “Orders & More” > Click “Cancel Order(s)” next to the order that you would like to cancel.

What if I have a problem or question while working as an active Dash Driver?

You may contact us directly via email by going to our website at www.doordash.com and clicking on your profile picture in the top left corner, then “Orders & More.” From here, select any orders you’d like to review for accuracy or questions regarding those deliveries, then hit submit . A support agent will review your submissions within 48 hours.

How do I find out about the best way to get paid via cash or direct deposit?

Please visit our Help Center for more information regarding methods of getting paid and on how you can request a form W-9 from your employer, which is required in order to process payments over $600 per year. This form is also used if you need a 1099 at the end of the year.

Will I be paid during training?

The DoorDash team will ask you to complete an Online Orientation when you first sign up with us; this is a video tutorial that will help familiarize you with our service as well as introduce new delivery partners to important safety and customer service guidelines. If there are any aspects that you do not feel comfortable with, please let us know so we can find a solution for you.

You may also want to check out our Help Center to see if the answer is already there. If you are needing additional assistance, contact [email protected]

How can I get paid more?

There are many reasons why drivers make more money than others; it’s all based on supply and demand of deliveries in your area combined with time worked per week and quality of service scores after each delivery. We encourage you to always be helpful and courteous towards customers during every delivery—we’ve seen many partners go above and beyond in customer care who have then received excellent tips as a result! Your on-the-job learning can only happen by doing, so just go out there and deliver!

You may also want to check out our Help Center to see if the answer is already there. If you are needing additional assistance, contact [email protected]

How do I get a promotion?

If we have any open manager positions in your city, you will be notified via email with details on how to apply for the position; however, these opportunities are very limited as they require more responsibility on your part and we typically hire from within our existing partner base. We highly suggest taking advantage of the various training provided by DoorDash including Positions 101: Delivery Basics , Customer Service 101: How To Make Every Customer A Regular and Partner Training: Tips on Becoming an Excellent Driver.

How do I change my availability?

You may go to your profile in the top left corner of www.doordash.com and click “Orders & More” . From there, you will have the option to select a different schedule; however, if you want to cancel your account, please submit a request at [email protected] Please note that cancellations are only accepted before new orders have been placed—after confirming order(s) with a customer we will then not allow them or you to cancel the order(s) once it has been placed.

Can I let another person sign up on my account?

It is not allowed to have a third party sign up on your account. If caught, you will be removed from the platform.

How do I contact DoorDash?

Please visit our Help Center for more information regarding methods of getting help and answers to questions about your account, orders or Doordash in general. You may also email [email protected] ; please note that we are able to resolve issues much faster if submitted via the Help Center rather than by email . For App-related issues.

How do I create an account?

You may sign up to drive for DoorDash by visiting www.doordash.com/become-a-partner and clicking “Sign Up!” on the top right corner of the page. You will be asked to submit your driver’s license, vehicle registration, proof of insurance and a photo of yourself—as well as answer questions regarding your background, driving experience and criminal history (for US partners only). Please note that you must have a working smartphone in order to apply.

How do I cancel a DoorDash application?

To unsubscribe from the app, log in to your account and select Manage DashPass. Next, choose “End Subscription”.

Is it bad to decline orders on DoorDash?

Doordash will send out any available orders, no matter the size. To improve profits and more bigger profit margins, just decline lowball orders to make Doordash withhold those orders that can’t be profitable.

Can I delete DoorDash account?

Setting up a DoorDash account is difficult, but you can have your customer service representative deactivate it by cancelling any DoorDash accounts you have set up.

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