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How do I cancel speedy cash?

Answer

If you want to cancel and return your loan, send an email with “rescind” in the subject line to [email protected].com and request that they withdraw the money from your account immediately.

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We are available 8 am to 9 pm EST. You can also contact us via email. We will process your request the next business day, and you can expect it to be canceled within 72 hours of submitting your cancellation form. Once your account is canceled we will refund any payments made since you joined Speedy Cash directly back to your card on file (minus a $5 cancellation fee). No further action is required on your part. If we don’t have an alternate payment method on record for you, then the refund will post as a store credit in 48 hours or less (depending upon when you called/emailed us). The money will arrive anywhere from a few minutes to 72 hours, usually within 24-72hrs.

We do not cancel your account because of late payments as long as the payment has been posted to your account.

How do I dispute an error on my Speedy Cash account?

To dispute an error, you may fill out our web form at SpeedyCash.com/contact or call us directly at 1-800-955-6098. You may also send a letter to the address below with your request that includes any supporting documentation and it is signed by the primary member on the account. If you have already contacted customer service and are awaiting a response, please wait 48 business hours before escalating your complaint to this department via postal mail. We process inbound letters as quickly as possible but do not guarantee their arrival within any specific timeframe.

How do I close my account?

You may cancel your account at any time. There is a $5 cancellation fee for each account that you close by contacting us on the web, phone, or email. You may also mail us in writing to the address below with your request and it is signed by the primary member on the account. If you have already contacted customer service and are awaiting a response, please wait 48 business hours before escalating your complaint to this department via postal mail.

I’m having an issue with my loan or payment what should I do?

If you need assistance paying your loan off early or experiencing issues repaying our loan please contact us immediately either by phone at 1-800-955-6098 or email at [email protected] A Speedy Cash representative will be happy to assist you!

If I have a pending deposit of $1.00 on my card, how long will it take until I am able to spend that money?

Deposits can take up to 24 hours before they become available for use after processing. They should be available immediately once processed with your bank/card company, however. Please allow 24 business hours from the time of deposit for the funds to transfer into your account, and then an additional 3-10 days (depending on which bank issued your card) for the funds to clear before being available in full balance for use.

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What is your refund policy?

If you want to return a product or service purchased from SpeedyCash.com within 30 days of the date of purchase, we’ll be glad to give you a full refund. Products must be in the condition you received them and in their original packaging. If any merchandise is returned after 30 days, it will only be eligible for exchange or store credit with proof of purchase. We reserve the right at our sole discretion to refuse return attempts that are incomplete, altered, damaged, or otherwise not in a resalable condition.

To request a refund on an item purchased online please visit http://speedycash.com/contact Us/refund request – Select the reason for requesting the item’s return – Choose the item(s) you would like to receive a refund for and enter why you are requesting the refund – Complete all required fields and hit submit. A Speedy Cash representative will reach out to you shortly after your request has been received with further instructions on how to proceed with your refund.

We process inbound letters/requests as quickly as possible but do not guarantee their arrival within any specific timeframe. If we have issued a credit or funded one of your accounts, there is no need to contact customer service, however, please allow 48-72 hours from the time of deposit before escalating your complaint to this department via postal mail. We process inbound letters as quickly as possible but do not guarantee their arrival within any specific timeframe.

Unable to Contact SpeedyCash by Mail?

Please contact us at [email protected] and we will be happy to assist you with any issues or questions you have about your loan or account! All correspondence received is usually responded to within 48 hours of receiving it (M-F). If we do not respond back within that time frame a representative should still follow up with you shortly thereafter!

If you are sending an email through GMR please include all pertinent information pertaining to your issue in the e-mail body itself. We cannot effectively assist you if this information is included as an attachment; so please be sure to include all information in the body of your email.

What is a Confirmed Deposit?

Confirmed Deposits are when your bank or card company has approved and sent us a deposit but it is pending until we receive confirmation that the funds have been received by SpeedyCash. Once we receive such confirmation, you will no longer see “Pending” next to any deposits on your statement!

Please allow 24 business hours from the time a deposit is made for our systems to process the transaction with your card issuer/bank before they are available for use at SpeedyCash.com. After this time period, you should see an update that reflects this change in status as well as additional available funds within your account. If you have any questions, please call us at 1-888-981-0300 or email [email protected] and a representative will be happy to assist you!

How do I know when my money will be transferred by my bank?

You can see what date the bank received the funds but we don’t get the information from our processor until after it’s been received and marked as “applied” which won’t happen for another 1 or 2 days depending on which card company your deposit is coming from. We provide this timeframe to account for any potential delays that may occur while processing, such as weekends or holidays (which are common).

To get the date your funds went through, just call your bank and ask the customer service representative for the date that they received a deposit from Speedycash.com! We promise it will be there if you asked for an expedite or any type of rush (commercial, next day, etc.). If you have any questions about this process or need assistance please call us at 1-888-981-0300 or email [email protected] and a representative will be happy to assist you!

If we receive your money before 7:00 PM EST on Friday, then it will post by end of business Monday night/Tuesday morning. Confirmed Deposits are when your bank or card company has approved and sent us a deposit but it is pending until we receive confirmation that the funds have been received by SpeedyCash. Once we receive such confirmation, you will no longer see “Pending” next to any deposits on your statement! Please allow 24 business hours from the time a deposit is made for our systems to process the transaction with your card issuer/bank before they are available for use at SpeedyCash.com. After this time period, you should see an update that reflects this change in status as well as additional available funds within your account. If you have any questions, please call us ate happy to a! You can see what date the bank received the funds but we don’t get the information from our processor until after it’s been received and marked as “applied” which won’t happen for another 1 or 2 days depending on which card company your deposit is coming from. We provide this timeframe to account for any potential delays that may occur while processing, such as weekends or holidays (which are common).To get the date your funds went through, just call your bank and ask the customer service representative for the date that they received a deposit from Speedycash.com! We promise it will be there if you asked for an expedite or any type of rush (commercial, next day, etc.). If you have any questions about this process or need assistance please call us ate and a representative will be happy to assist you!If we receive your money before 7:00 PM EST on Friday, then it will post by end of business Monday night/Tuesday morning. Confirmed Deposits are when your bank or card company has approved and sent us a deposit but it is pending until we receive confirmation that the funds have been received by SpeedyCash. Once we receive such confirmation, you will no longer see “Pending” next to any deposits on your statement!

Please allow 24 business hours from the time a deposit is made for our systems to process the transaction with your card issuer/bank before they are available for use at SpeedyCash.com. After this time period, you should see an update that reflects this change in status as well as additional available funds within your account. If you have any questions, please call us at 1-888-981-0300 or email [email protected] and a representative will be happy to assist you!

How do I know when my money will be transferred by my bank?

You can see what date the bank received the funds but we don’t get the information from our processor until after it’s been received and marked as “applied” which won’t happen for another 1 or 2 days depending on which card company your deposit is coming from. We provide this timeframe to account for any potential delays that may occur while processing, such as weekends or holidays (which are common).

To get the date your funds went through, just call your bank and ask the customer service representative for the date that they received a deposit from Speedycash.com! We promise it will be there if you asked for an expedite or any type of rush (commercial, next day, etc.). If you have any questions about this process or need assistance please call us at 1-888-981-0300 or email [email protected] and a representative will be happy to assist you!

How do I cancel speedy cash?

If you want to cancel and return your loan, send an email with “rescind” in the subject line to [email protected].com and request that they withdraw the money from your account immediately.

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