Answer
- Log into your account on Green Dot’s website.
- Click “Profile” in the top menu bar.
- Select “Edit Personal Information.”
- Change your name, address, phone number, email address or password as needed and click “Save Changes”.
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To change your email on your Green Dot account, you can contact customer service by phone at 877-844-9737.
You can change your username and password by going to the “Profile” tab on the Green Dot website. Once you’re there, click on “Username and Password.” Select “Change Username” and enter your new username. Fill out the rest of the form with your current information and click “Save.
Green Dot is a prepaid card company. If you are trying to access your account, there could be several reasons for this. First, you may not have the right login information. Second, your account may have been closed due to inactivity or fraud. Third, it could be that the company has changed its name and you need to update your login information with the new company name.
No. Green Dot is a prepaid card service that does not allow you to have more than one account.
To check your balance, text “HELP” to the short code “22266”. You can text your Green Dot balance to 844-844. Texting your Green Dot balance is a two-step process. First, text “balance” to 575-744-8555. You’ll then receive a response with the current balance of your card. Second, text “transaction” to 575-744-8555 and enter the amount of the transaction you want to perform, such as $25.00.
To verify your identity with Green Dot, you will need to send a copy of a government-issued photo ID and a recent utility bill or bank statement. Verifying your identity with Green Dot is easy. All you need to do is send a copy of a government-issued photo ID and a recent utility bill or bank statement to them.
If you’re trying to open a new Green Dot account, the company’s website is www.greendot.com and there are instructions on how to do so on the site. If you’re trying to reactivate an old account, you’ll need your card number and PIN from the back of the card to do so.