Home » How do I close my Bank of America account on the app?

How do I close my Bank of America account on the app?

Answer

To speak with a Bank of America representative, go to your local financial center. The phone number is 800–432-1000 and you can also submit your request in writing to 2699 Bayshore Drive, Tampa, FL 33622.

o Profile in the app. Tap Account Settings and choose which Bank of America account you’d like to close. Select Close Account. Once your account is closed, you’ll receive an email notification confirming the closure and how long it will take for the change to go into effect. If you reboot your phone during this time, please wait a few minutes before checking back again as we may still be processing your request. There are no fees related to closing an account using our mobile app or online banking services, but there may be other factors that would incur a fee when closing your bank accounts with us. Learn more about those fees here .

*If you have multiple accounts, make sure all payments scheduled through your app are completed prior to closing your account. You can also schedule recurring payments in the future after you have closed your account by using our Schedule a Future Payment feature .

How do I close my Bank of America credit card on the app?

Go to Profile in the app. Tap Cards and choose which Bank of America credit card you’d like to close. Select Close Card(s). Once your account is closed, we’ll delete any payment or rewards cards that are linked to that specific credit card number. *If you have multiple accounts, make sure all payments scheduled through your app are completed prior to closing your account. You can also schedule recurring payments in the future after you have closed your account by using our Schedule a Future Payment feature .

How do I close my Bank of America savings account on the app?

Go to Profile in the app. Tap Savings and choose which Bank of America savings account you’d like to close. Select Close Account. Once your account is closed, we will transfer all funds from that savings account and notify you via email when it is complete. If you have multiple accounts, make sure all payments scheduled through your app are completed prior to closing your account. You can also schedule recurring payments in the future after you have closed your account by using our Schedule a Future Payment feature . **Please note: If you have foreign currency in any savings or money market accounts with us, we’ll need to transfer those funds to an eligible U.S.-denominated bank account once converted. This transfer can take up to 3 business days from the date we receive your request and is subject to foreign currency exchange rates.

How do I close my Bank of America CD on the app?

Go to Profile in the app. Tap CD and choose which Bank of America certificate of deposit (CD) you’d like to close. Select Close CD(s). Once your account is closed, you’ll receive an email notification confirming the closure and how long it will take for the change to go into effect. If you reboot your phone during this time, please wait a few minutes before checking back again as we may still be processing your request. There are no fees related to closing an account using our mobile app or online banking services, but there may be other factors that would incur a fee when closing your bank accounts with us. Learn more about those fees here.

*Please note: If you have foreign currency in any savings or money market accounts with us, we’ll need to transfer those funds to an eligible U.S.-denominated bank account once converted. This transfer can take up to 3 business days from the date we receive your request and is subject to foreign currency exchange rates.

For transactions conducted via our mobile app, please refer to this FAQ for additional details on each of the following scenarios: How do I return something? How do I pay a credit card bill? How do I make a donation or give money? “I found some suspicious activity on my bank accounts via the Bank of America app.”

If you see suspicious activity on your Bank of America account through your mobile app, please call us immediately by tapping “Call Us” in the menu. We’re always monitoring transactions and are here to help if you ever have any questions or concerns about your account(s). Learn more about how we secure our apps here . ** Please note: If you have foreign currency in any savings or money market accounts with us, we’ll need to transfer those funds to an eligible U.S.-denominated bank account once converted. This transfer can take up to 3 business days from the date we receive your request and is subject to foreign currency exchange rates.

We work hard everyday just to make banking better. We hope you enjoy the app and find it helpful as an added convenience to your online experience with us. Have feedback? Let’s hear from you at [email protected]

*Please note: If you have foreign currency in any savings or money market accounts with us, we’ll need to transfer those funds to an eligible U.S.-denominated bank account once converted. This transfer can take up to 3 business days from the date we receive your request and is subject to foreign currency exchange rates.

Advance notice of closure are required for all deposit accountholders wishing to close their Bank of America consumer deposit accounts within 30 calendar days of their last deposit or withdrawal and remittance of checks, ACH items or cash in any format. If you have foreign currency in any savings or money market accounts with us, we’ll need to transfer those funds to an eligible U.S.-denominated bank account once converted. This transfer can take up to 3 business days from the date we receive your request and is subject to foreign currency exchange rates.

Please note that if you close your CD using the mobile app, there are no fees charged by Bank of America for closing a CD; however, there may be other factors that incur a fee when closing a deposit account with us (e.g., safe deposit box rental). For information on these fees, please contact Customer Service at 1-800-732-9194 .

If you received a direct mail notification regarding an underperforming CD, please click here for more information.

Please wait 5 minutes before checking back again as we may still be processing your request. If you are unable to request access via our mobile app, please call us at 1-800-732-9194 from another phone so that we can help with your request. We’re here 24/7 and always ready to assist!

*For all accounts opened after August 15, 2018: e an email notification confirming the closure and how long it will take for the change to go into effect. If you reboot your phone during this time, please wait a few minutes before checking back again as we may still be processing your request. If you are unable to request access via our mobile app, please call us at 1-800-732-9194 from another phone so that we can help with your request. We’re here 24/7 and always ready to assist!

To send money, follow these steps: Log into the Bank of America app Select the account from which you want to make a transfer Click on Transfer Money Enter in an email address or telephone number where you would like the recipient to receive their money You will then need to enter in how much you’d like to transfer and who it’s going to Once complete, choose Request Money It’s that easy! To view transactions made through our mobile banking app, simply log into

Can I close a Bank of America account on the app?

Attracted to the Bank of America’s rewards program that pays you up to 3% interest on money deposited, this customer was dismayed when they learned they needed a specific minimum balance in their account to be eligible for the potential higher profit. The bank has no option available (online or through its mobile app) to close accounts without having that initial requirement met.

Can you close a Bank of America account online?

With the convenience of online banking, Bank of America should offer more services.


Clearer: Although online banking is convenient, it doesn’t compare to  the usefulness  of in-person transactions and customer service.

Can I close my bank account online?

Some banks allow you to close an account online while others require contact over the phone or in person.

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