Home » How do I contact Macy’s customer service?

How do I contact Macy’s customer service?


  1. First, try calling from your regular phone number.
  2. This will give you someone on the other end who is familiar with your purchase and may be able to help answer any questions you have.
  3. If that doesn’t work for you, try visiting their website.
  4. Their customer service team is likely more knowledgeable about the products they sell and may be able to help with any issues that arose during your purchase.
  5. Finally, reach out to social media.

Macy’s Customer Service Number

Macys customer service rep lying to me about product not available

How do I contact Macys about missing order?

To contact Macys about a missing order, the customer should call the customer service number on the back of their receipt.

What is the 800 number for Macy’s credit card?

Macy’s credit card has a 800 number. This number can be used to contact customer service or view account information.

Does Macys have good customer service?

For many people, the answer to this question is a definitive, “yes”. Macys has been praised for its excellent customer service in the past, and many believe that the company continues to provide top-notch support. Some have even compared Macys to some of the best in the business. However, nothing is without its critics – and Macys certainly has its share.

Some customers who have used Macys say that they were not satisfied with their experiences, and that their interactions with support staff were often unhelpful or unyielding. Others have had positive experiences but still argue thatMacys should be commended for taking care of customers properly. Ultimately, it is up to each individual customer to decide whether they think Macys has good or bad customer service – but most would say that it definitely has both!

How do I get Macy’s coupons by text?

Macy’s offers a text coupon code which can be used to get discounts on items such as clothes, accessories, and more. To receive the code, text “Macy’sCoupons” to the amount you would like to save.

Can I return Macy’s store purchase online?

Macy’s online purchase program allows customers to return items within a certain amount of time and receive a store credit. Customers can also choose to have the item shipped back to them.

How do I get a refund from Macys?

There are a few ways that you can get a refund from Macys. First, you can try to speak to a representative about your purchase. If you cannot get a refund through the customer service process, you can also contact the store yourself. Additionally, you can try to take your purchase back and receive a full refund or credit. Finally, if all of the above methods do not work for you, you may still be able to get a refund by filing a dispute with Macys.

What bank owns Macy’s credit card?

Macy’s credit card is owned by The Bank of America.

How do I check my Macy’s card balance?

Macy’s is a company that offers a variety of services, such as credit cardchecking. In order to check your Macy’s card balance, you will need to first create an account with the company. Once you have created an account, you will be able to access your Macy’s card information. You can also look up your Macy’s card balance by using their website or by calling them.

What credit score is needed for a Macy’s credit card?

A Macy’s credit card may require a higher credit score than some others. A credit score is a number that helps lenders decide if someone is a good risk for borrowing money and making mortgage loans, car loans, and other loans. A credit score also affects the interest rate you’ll be charged on your loan.

Can you return damaged items to Macy’s?

If you’ve had your clothingitem damage by something like a gust of wind, rain, or snow, you can usually return it to Macy’s within 72-hour window. However, some things are just not meant to be worn in the rain or snow, so it may take a little longer.

For example, if your shirt has water spots on it and you would like to return it for a full refund or exchange, Macy’s would need to inspect the item and determine that it is not in good condition.

How long does it take for a Macy’s order to process?

If you order before 6 p.m. local time, most things will be ready in just two hours at your local store. Items being delivered to your local shop may take up to 5-8 business days to arrive.

How do I stop Macy’s catalog?

The unsubscribe link in the footer of any macys.com email can be used to cancel your membership. You may withdraw your consent by logging into your account on macys.com, clicking on my profile, and selecting “opt out.” It might take up to 10 business days for you to receive a response from us.

How do I get a Macy’s mailing list?

To receive catalogs by mail, call (800) 289-6229 for customer service. Macy’s also offers access to its catalogs online. On any page of the Macy’s website, click the “Catalogs” link at the bottom. Enter your zip code if necessary.

Does Macy’s have free WiFi?

Macy’s decision to provide free WiFi throughout its shops is an example of a more unexpected technological advancement. This access will allow customers to quickly look at and post reviews in real time, which has been shown to increase sales.

How do I remove my credit card from Macy’s?

You may cancel your Macy’s Credit Card by calling customer support at (866) 593-2543. Simply state your request and provide the information needed to authenticate yourself. Make sure to utilize any rewards you have accrued before closing your account.

Why is my Macy’s card closed?

If you don’t make a purchase with your credit card for 12 months or more, the company may decide to cancel your account. Inactivity is one of the most prevalent reasons for account closures. The card issuer earns no money from transaction fees paid by merchants or interest if you have a balance while your account is dormant.