- Open the Voice app.
- Open the tab for Messages , Calls , or Voicemail.
- Tap the conversation, call, or voicemail you want to remove.
- Tap More.
- Tap the I understand box to confirm,
- Aap Delete.
Sadly, there isn’t a way to delete Google Voice voicemail from your computer. The only option is to erase all your messages on the website, but you can do both at once by following these steps:
Go to voice.google.com Click the three-dot menu next to your number in the upper right corner Select “Settings” Under “Voicemail & Text Forwarding,” click Deactivate under Voicemail Click Delete All Google voicemails at the bottom of the page Enter your phone number and password, then click Finish
My number was deactivated by mistake. How do I reactivate it?
That’s unfortunate. You can’t change your Google Voice number without paying for a new one, but there is an easy way to get your old digits back. Just tell everyone the new number and wait a few days for them to catch up. Once you’re sure no one has the wrong number anymore, follow these instructions:
Go to voice.google.com Click the three-dot menu next to your number in the upper right corner Select “Settings” Under “Voicemail & Text Forwarding,” click Reactivate under Voicemail Enter your phone number and password, then click Finish
I changed my mind about Google Voice voicemail. Can I cancel my subscription?
Yes, you can stop paying for Google Voice voicemail at any time by going to your account page and clicking Cancel Subscriptions. You might be asked why you’re unsubscribing, but just enter “I decided not to use Voicemail” as your reason and the service will be canceled immediately.
Has my voicemail been erased?
If you deactivated your Google Voice number by mistake, followed these steps to reactivate it, and then deleted all of your messages on the website as explained above, then yes, your voicemail has been erased and can no longer be retrieved. Your old number will be moved to trash where it’s stored for 30 days in case someone tries to call you again. After that point, you won’t have access to them ever again unless someone manually puts them back into a mailbox for you.
Can I port my Google Voice number to another carrier?
Yes, but only with the permission of the person who currently owns it (the person listed under “Account Owner”) when you buy a new phone. To get started, visit the Google Voice porting page and complete the form. You’ll have to validate your number by sending a PIN code to your Google Voice number before it can be moved over, so make sure you’re ready to do that before you start the process.
I ported my Google Voice number to another carrier but still want voicemail from it. How can I keep getting alerts when people call me?
First of all, thank you for being loyal! While it isn’t possible for everyone, there are certain times where we can provide ongoing notification on numbers that have been recently ported away from us (we’ve begun doing this with Line2 users). If you’d like to find out if this applies to you, please fill out this form.
I ported my Google Voice number away from Google but still want voicemail from it. How can I keep getting alerts when people call me?
If you left us for another carrier and didn’t port your number over, the answer is easy: just sign up for a new account with Google Voice! It’ll be faster than trying to go back to the old one (port information typically takes 1-2 weeks to process, which could mean missing a lot of voicemails). You can learn more about how this works here.
How do I forward my computer’s line out through an app like Skype or Ooma onto my cell phone?
We’re working on making this possible, but there’s a simple workaround for now: Forward your Gmail account to your cell number. Since Google Voice messages can be read by email anyway, after you’ve forwarded the account they’ll be sent directly to both places.
I call my voicemail all the time and I don’t want it used up by a bunch of other people who are just checking their messages. Can you make this stop?
Great news! You can set your own personal PIN code that will allow you into your mailbox even if someone has left Gmail voicemails without signing into their own accounts. Just log in to google.com/voice and click on “Settings” near the top of the screen, then scroll down until you see “Advanced Settings.” Select “Personal Access” from the drop-down menu and check the box next to “Have a personal pin?” Then, enter your own 4 digit PIN code in the field below. If you chose one that’s easy to remember, enter it again in the field on the right (for safety). Now no one will be able to leave messages for others without having signed into their account first.
This only applies to newly-arrived voicemail though; if someone has already left a message before setting up this PIN it will still play normally through your own Google Voice mailbox. This is by design; we didn’t want this feature to prohibit any of our users from listening to their own voicemails or messages from other people who had access to their accounts.
I want voicemail notifications on my cell phone but not in Gmail. Is that possible?
Yes, you can leave a voicemail notification in your cell’s inbox without it showing up as an email message for others. If you’d like this option, log into google.com/voice and go to the “Settings” page then choose the tab marked “Call Settings.” Scroll down until you see the field labeled “Incoming call options” and turn on the checkbox next to “Do not disturb.” This setting prevents anyone from being able to send a message via email even if they know your password; only voicemails that are left while you’re signed out of Gmail will be sent there (and, even then, only if you have “Incoming call options” enabled).
Note that this setting means calls will go straight to voicemail on your cell and the call won’t ring at all. You’ll still be able to answer it from Gmail but others won’t hear anything if you let it go to voicemail there either.
I set up “Do not disturb” but now I want a message sent via email when someone leaves me a voice message anyway. How do I turn that back on?
You can always dial *97 (or *99) from any touch-tone phone or computer and check the box next to “Send yourself a copy of this message in Google Voice.” This is also helpful for turning the option back on if you temporarily disable it to test for a bug or other issue.
This will just send you an email with the text of the voicemail transcription, and not the actual audio file; to get that instead you should dial *98 (or *98).
I changed my cell phone number but I forgot about an app that checks Verizon’s “myverizon” portal for new messages. What should I do?
We’ve got you covered! Just go into your google.com/voice settings page and check the box next to “Forward calls for this number.” You’ll have until the end of that day before turning it off again if you change your mind later on. This also works if someone else has your old number and is leaving voicemails in Gmail — just give them this new number to use in their account.
If you’d like to keep the old phone number and forward calls from a new one, just check the box next to “Forward messages for this number” instead; that will send everything from either cell to your google.com/voice account instead of having it ring twice (once through normal means and once on Google Voice).
I’m away from my computer but I want my wife or parents to be able to read Gmail’s voicemail transcriptions even when they don’t have accounts set up on Google Voice. How can we do that?
Just log into chat.google.com using your Google Account and start a conversation with your secondary account’s email address. In the “To:” field, put in your GV number (including any area code); now anyone signed into that primary account can read those transcriptions as though they were signed into Google Voice too!
I tried to forward calls from my cell to Google Voice but only half of them got through. What should I do?
This is likely because some of the phones you’re forwarding calls from are not capable of leaving and receiving text messages (this functionality is also known as short messaging service or SMS). You’ll find this restriction on phones especially made for overseas use that don’t have SIM cards; if you’re certain this isn’t what’s causing it you might want to try getting a new SIM card if you’re using an older phone.
Unfortunately, this is pretty much the exact opposite of what we want (it’d be nice for calls to come into your cell first and then get forwarded on to Google Voice) but it’s not completely out of our hands yet either. While you can’t forward everything from your cell, there are some exceptions that will still work even with this limitation: voicemails left from regular landline phones, calls forwarded directly from other GV numbers and calls between users with forwarding set up properly in their accounts.
I just bought a new smart phone but I’m having trouble setting up my carrier’s account so I can use voice commands — how can I solve this problem?
If you’re a Verizon, Sprint or T-Mobile subscriber then you should still be able to use voice commands in Gmail without any trouble even on non-smart phones (like the Motorola Q — check out that phone’s review and user-driven video demo here). All it takes is for one of your contacts in Gmail to have the right permissions set up so Google Voice can send calls directly to their cell instead of using text messaging. As long as that contact has calling forwarding checks enabled their outgoing message will tell you what to dial if you want to call them back, but otherwise they’ll just show up as “Unknown” when contacted this way.
1. Open the Voice app.
2. Open the tab for Messages , Calls , or Voicemail.
3. Tap the conversation, call, or voicemail you want to remove.
4. Tap More.
5. Tap the I understand box to confirm,
6. Aap Delete.