Home ยป How do I delete my Zoom account?

How do I delete my Zoom account?

Answer

To delete your account, click Account Management then click on the Account Profile option. You will see the option to Terminate My Account followed by a confirmation prompt once selected.

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Please use this form to submit a request for account deletion. A member of our team will process your request and communicate with you via email as needed. Please allow 7-10 business days for the deletion process, as some requests require additional information or verification from third parties prior to completion. Note: We do not share personal data (e.g., name or contact details).

You can learn more about how we protect your privacy here.

We respect the privacy of individuals who visit our websites and mobile applications (“Platforms”) and are committed to making sure that your information is secure. This Privacy Notice applies when you access any website on which this notice appears (each a “Site”), including www.zoomphcom, www. zoom. co, and a variety of subdomains, such as www1.zoomphcom, blog.zoomphcom, etc., (collectively “Sites”), or mobile applications made available by Zoom (“Apps”) to deliver services that enable organizations to communicate with members, track their activities and capture membership renewal information electronically (“Services”). This Privacy Notice also describes the choices you have about how we collect and use certain types of information when you visit any Site and Apps or register for any Service.

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Zoom provides Services that are used by different kinds of organizations including business-to-business companies, health care providers, trade associations, voluntary service organizations, and consumer brands among others all over the world in order to help them communicate with, interact with, and keep track of their members or customers (each a “Customer” or collectively “Customers”) to ensure that they stay up-to-date on the latest news, products, events and other information (“Membership Information”). You have a choice about when we collect Membership Information from you.

We take our responsibility to protect your privacy seriously. This Privacy Notice provides details about the information we collect through any Site or App and the choices you have related to that information. By using any Site or App you acknowledge that you accept the practices described in this Privacy Notice. If you do not agree to these practices, please do not use any Sites or Apps. We reserve the right, at our discretion, to change, modify, add or remove portions of this Privacy Notice at any time. Please check this notice periodically for changes. Your continued use of a Site or an App following the posting of changes to these terms will mean that you accept those changes.

We are happy to answer your questions about how we collect and use information from you and welcome your comments on our privacy practices. To ask questions, please contact us by email at [email protected] If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. For any other disputes, you may contact us at [email protected]

If you reside in the European Economic Area and believe we maintain your Personal Data subject to the General Data Protection Regulation (GDPR), you may direct questions or complaints to our Lead Supervisory Authority in the EU:

Zoom is made up of many different operating divisions and business units, all committed to keeping your information confidential and secure through the use of physical, technical, and administrative security measures along with training programs for our employees and managers. We refer to all the companies, business units, and operations that collectively own, manage or process Personal Data as the “Zoom Companies”. Some of our Zoom Companies are based in countries outside of the European Economic Area (“EEA”). Where we transfer your information from one location to another, we do so on the basis of standard contractual clauses adopted by EU privacy regulators (the European Commission).

General Information About Platforms and Apps. You can access certain Sites and Apps using a browser on your device. Certain features of any such websites may be unavailable if you use a mobile-only device. Any computer or communications device connected to the Internet could be vulnerable to malicious attacks at any time without notice, which may result in unauthorized access to, misuse, or disclosure of information. Zoom does not take any responsibility for the use of any Site or App, any communications sent through them, and/or links to or from third-party websites. You agree to take all reasonable steps to protect your information when using a Site or an App.

Contents on Sites and Apps. The Sites, Apps, and their contents are intended for users who are at least thirteen (13) years old in accordance with applicable law. By using these Sites, you represent and warrant that you have authority over any user under the age of eighteen (18). If you are a parent or guardian and discover that your child has submitted his/her Personal Data without your prior consent, then please contact us as provided below in the Contact Us section.

Changes to this Privacy Notice. Zoom may change this Privacy Policy from time to time by posting a revised version on the Site or an App. If there are material changes to the policy, we will notify you by placing a prominent notice on the Sites or Apps prior to implementing the change. We encourage you to check back frequently for updates. When you access our Sites, your computer or mobile device may automatically collect information from and store cookies in your browser on your device (if applicable) as part of these technologies’ standard operation. Cookies are small data files that contain certain information about your use of a website stored on your computer’s hard drive, including where available an IP address, geographical location, type of internet browser and operating system used, the address of a referring website, and the time spent on a webpage. Zoom and/or third-party content providers may use cookies to deliver content specific to your interests, measure promotional effectiveness, etc. You can choose whether to accept or reject cookies by changing your browser settings. If you opt-out from receiving cookies when using our Sites or Apps, some areas of these platforms will not function properly.

Contact Us. We welcome any comments or questions you may have about this Privacy Notice and our privacy practices. Please feel free to contact us as provided below: Privacy Matters

How do I delete my Zoom account?

To delete your account, click Account Management then click on the Account Profile option. You will see the option to Terminate My Account followed by a confirmation prompt once selected.

Why can’t I delete my Zoom account?

Those who pay for Zoom can cancel their account easily, but those with the free version should be aware it’s a more difficult process. Additionally, while you can delete your account on a mobile device if you are paying, Free Account users must navigate to a web portal in order to terminate their Zoom account.

Can I cancel zoom monthly subscription?

If you cancel your service before the next billing cycle, then it will end as soon as your current subscription is up. But if you don’t cancel your subscription and let it renew itself, then there’s a chance that changes in cost or features could change how much you pay for it going forward.

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