- In the address bar at the top of your screen, type in contacts.google.com and click search on enter. On this site, select one of the following:
- A single contact: Check the box next to the contact name. Multiple contacts: Check all check boxes that correspond to desired addresses you want deleted
To delete other contacts: 1. Log in to your Gmail account and open the contact you want to delete. 2. Select More Options Delete . 3. To confirm, select Delete Contact .
Can I change which email address a contact appears under? Yes, you can change which email address a contact is associated with. Simply open the contact, select More… , and choose an email address from the Email drop-down menu . By associating it with another Google Account account, you can have that person appear as one of your contacts whether or not they are using G Suite for Business at your organization. Note: If you check “Use this address” when you add someone as a friend through Facebook or Google+, that person will appear only under the contact email address you specified.
Can I change which address a conversation appears from?
Yes, if you are on G Suite for Education, Business or Enterprise plan (or equivalent domains, such as .edu) you can change which email address a conversation appears from. 1. Open up the Gmail chat and click More Actions Settings . 2. Select who you want to have appear with your messages: Choose Show as coming from my organization ‘s primary address to show conversations sent to anyone outside of your domain as being sent by an alias within your company—for example, [email protected] might now be coming from [email protected] Hide these addresses entirely means that people outside of your company won’t be able to see the address at all.
Note: The details in this article are for Google Apps customers using Gmail with a managed domain. If you’re a G Suite user on a personal domain, visit Chat basics to learn more about managing email and chats from your computer.
After I’ve entered my two-factor authentication code once, how often do I need to enter it?
You’ll only have to enter your one-time password (OTP) the first time after you log out of Gmail or sign into chat from another computer or device, like signing into chat on the mobile app when away from your desk. After that, as long as you’re accessing Google services securely (that is, you aren’t on a public wireless network, like one at an airport or coffee shop) and sign in within 20 minutes of signing out, you won’t have to re-enter your OTP code.
How can I turn off two-step verification? After turning on Google’s 2 Step Verification, you cannot go back to using just a password for account security. However, if you’d like to remove the extra security step when signing into chat sometimes, such as while traveling, you can temporarily disable it by going to your Account Security settings page . When signed in on another browser or device (like the Gmail app), look for steps similar to these: For instructions specific to G Suite users , see Disable Two-Step Verification for Apps.
, see Disable Two-Step Verification for Apps. For instructions specific to G Suite Enterprise users , see Turn off two-step verification. To sign in to chat with just a password again: On your mobile device (Android or iPhone), open the Gmail app . Tap Menu Chat settings . Under “Signing in method,” tap Password . Enter your full email address and password and tap Sign In .
My child uses chat with Google+ Hangouts within our organization but wants to use it on their own personal device too. How can I set this up?
To allow users additional flexibility when using Google Hangouts for chat and video calls while maintaining the security of their work accounts, admins have the option of allowing users to connect their personal Google+ accounts with their work or school accounts. This is commonly referred to as federating a personal Google Account with a managed “work” account. When connected, you can chat and start video calls from your email address (previously associated with your work account) using the Hangouts app on your iOS or Android device. See Connecting your personal Google Account to G Suite for Business in the Help Center for detailed instructions on how to set this up. Note: For more information about bringing together different services users have across multiple devices, see Manage multiple sign-in access
My company uses Microsoft® Lync™ for chat. Can I use hangouts instead?
Yes! Starting December 17, 2014, Hangouts will be the new chat service for Google Apps customers using Microsoft® Lync™ (Skype for Business). We’ll continue to support Lync users until December 30, 2015. To learn more about getting started with Hangouts, see Set up or switch to hangouts chat in the Help Center.
I want to use my existing email address as my primary Google Apps work address. Can I do this?
In addition to @yourcompanydomainname.com, you can also have your primary address set as another custom email address from domains like @gmail.com and @yahoo.com Mail addresses like these are often associated with personal accounts that people may already be using for other things like chat or email on their mobile device. As a result, it’s best to use your primary Google Apps account address for work. You can add other custom addresses if you like.
I tried signing out of chat on the mobile app and now my Android device has two-step verification turned on! How do I fix this?
It’s unlikely, but possible that an odd bug may have caused this to happen. To resolve it: Sign in to your Google Account online Verify that you’re signed in Click your photo at the top right, then choose Settings (you might be asked to verify with 2 Step Verification) Reset 2 Step Verification by clicking “Reset” next to 2 Step Verification Turn off Two-Step Verification access from within Gmail or Chat Make sure that at least 6-10 hours have passed since you signed in to chat before turning off Two-Step Verification
I am an administrator setting up my users’ accounts and I see the option to move existing Google+ profiles over from other domains. What is this for?
Moving a Google+ profile works like federating a personal Google Account with one of your managed Google Apps accounts, except it applies to your domain’s @GoogleName.com addresses instead of individual user accounts. If you’re already using Hangouts on the web or through email (see Can I use hangouts for chat instead?) and want everyone in your domain to be able to do that too, then moving existing Google+ profiles may be what you need.
When moving a Google+ profile, your users’ existing G+ followers will be added to their new @GoogleName.com address and all existing posts associated with that Google Profile are migrated to the new account. Followers of the previous Google Profile will still see posts by authors using the previous profile until those authors switch from posting as their old G+ profile to posting as their new custom email address. If you have specific questions about using this feature, please check out our Help Center article on the topic here: Moving a Google+ profile
I’m an admin and I’m having trouble setting up my organization’s primary domain name to use hangouts for chat. What should I do?
To set up your organization’s primary domain name to use Google Hangouts for chat, follow the steps in this Help Center article: Set up or switch to hangouts chat. Note that you should sign out of chat from other devices and apps before switching over so as not to disturb service for your users.
I was using Google Apps Device Policy Manager (DPM) but want to cancel the contract because I’m now managing my own servers. How do I stop?
If you previously set up a DPM account through Google Apps Marketplace and now want to cancel it, we’re happy to help with this process. To begin, please contact us directly by one of the following methods: Send an email to [email protected] . In the subject line put “Google Apps Device Policy Manager – Cancel Contract.” In the body of the email, please provide: Your account manager’s name
Your Google Apps domain name
The reason for cancellation The DPM administrator will respond to your request and assist in canceling your contract. Note that it may take a few days for this process to be completed after you’ve submitted your information. If you’re unable to submit any of this required information or would like alternate arrangements, please contact us directly via one of these methods: Send an email to [email protected] . In the subject line put “Google Apps Device Policy Manager – Contact Us.” Be sure include all of the following information in your message: Account manager’s name Domain name Reason for contacting/alternate arrangements After you’ve contacted us, the DPM administrator will respond to your request and assist in making alternate arrangements.
I manage an account for a school but I’m not part of their administration team. Can I use Google Apps Device Policy Manager (DPM) with this account?
If you’re managing an organization’s domain name from outside of the organization, then you can configure and manage DPM on that domain through this method: Work with the organization’s admin team to set up email address policies that include [email protected], then enroll one or more devices for management. When moving devices into managed status, be sure to follow these instructions. If you need any further help configuring DPM on your client domain, please contact us by one of these methods: Send an email to [email protected] In the subject line put “Google Apps Device Policy Manager – Contact Us.” Be sure to include all of the following information in your message: Domain name Account manager’s name Reason for contacting/alternate arrangements After you’ve contacted us, the DPM administrator will respond to your request and assist in making alternate arrangements.
1. In the address bar at the top of your screen, type in contacts.google.com and click search on enter. On this site, select one of the following:
2. A single contact: Check the box next to the contact name. Multiple contacts: Check all check boxes that correspond to desired addresses you want deleted
Tap the “Contacts” column and select the contacts you want to delete. Then, check their box in the list that appears. Tap on three dots at the top of your screen after which choose “Delete” on the dropdown menu.