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How do I find my old Xbox 360 account?

Answer

To recover the Windows Live ID password of an Xbox Live account, enter the email and corresponding password. If you do not remember this information, visit the Account Password Recovery page in this guide or call customer service at 800-469-9269.

How to recover Gamertag on Xbox 360 Console

Search Sign in to the app using your Microsoft account. Select “Forgot Password.” You’ll have to answer a security question if you haven’t used your Microsoft email address before. If you can’t remember the answer, click for more help, then follow the instructions.

If you don’t see this option in your app, make sure that you’re signed in with the same Microsoft account as your Xbox gamertag . From there: Open Account settings and select “Download profile,” or navigate directly to xbox.com/settings/downloadprofile . Select Download my profile and choose OK , Save File or Save File As … depending on how your browser works. Follow any prompts that appear while Windows downloads and installs your virtual profile. When you’re done, the app will recognize your Microsoft account and ask if you want to use a password hint . If prompted, enter the email address or phone number associated with your account.

How do I recover my Xbox gamertag?

If you don’t have access to any of the information listed above, contact customer support here for more help recovering your gamertag.

Please note: We can only change an Xbox gamertag once every seven days. And we’ll only change it for the owner; we won’t switch accounts that aren’t yours.

How to Delete a Profile on Xbox 360

I changed my Microsoft account password recently—can I fix this in the app?

If your Microsoft account has a different password than what’s saved on your device, you’ll need to change it in the Xbox app as well. On Windows 8.1 and Windows Phone You must uninstall PFX then reinstall with new credentials (ie, a new Microsoft account). On smartphones running older versions of Android—like Jelly Bean 4.3 and Ice Cream Sandwich 4.0–you may be out of luck entirely, depending on the phone manufacturer . Read more from Microsoft’s support site here . And although we can’t guarantee it will help under all circumstances, several people have reported that changing their Facebook password fixed the issue for them.

I turned on my Xbox after the update and I can’t find my Facebook friends…what’s going on?

This may be a bug with the recent update to support PFX, and you should try signing out of your account in Settings>Account>Sign-in, password & security , then back in again. It should bring up a prompt that lets you re-enter your Microsoft Account username and password. (It’s not clear if this will work for all users affected by the problem.) Alternatively, you could just head over to facebook.com/xboxapprefinstall and click Start Now at the bottom of the page to kick off a re-installation process that will get things running as normal once more.

I deleted my Facebook app and now I can’t access my Facebook account settings.

You’ll need to use your mobile browser or the Xbox website to sign in, then go into Settings>Account>Sign-in, password & security , where you should see a “Sign in with Facebook” button. If that doesn’t work for some reason, try signing out of your account in Settings>Account>Sign-in, password & security and back in again after about 30 seconds. And if all else fails you should be able to open the Facebook app on another Android device or iOS phone and add your Microsoft Account there (it’s listed as an “Approved Device”) to get it synced up manually. You’ll then be able to sign in from your Xbox.

Can I switch my Facebook account back to using Twitter?

No, once you choose “Facebook” authentication you’re stuck with it for good. (Although if you want to use that Facebook-linked Microsoft account on a new device or install, you can always disconnect and reconnect it via Settings>Account>Sign-in, password & security .) You can change your Facebook privacy settings at any time though: just head over to facebook.com/xboxapprefinstall , then click Settings at the bottom of the page for Facebook configuration options—where you can turn off auto-posting of game clips and achievements as well as activity stream sharing. And remember too that if you delete the Facebook app, you’ll be signed out of your account on Xbox.

How well does this new PFX system work?

While Microsoft has clearly tried to make it as straightforward and secure as possible, there are still plenty of reasons why people might not want to use Facebook authentication for their Microsoft Account, particularly if they have concerns about privacy or aren’t ready to give away information about themselves just to log in. For what it’s worth, I think that it works pretty well under most circumstances, but viewers may get different results depending on how fast their Internet connection is (see below) or whether they’ve got a Google+ shortcut installed for some reason. It’s definitely something that users will need time to adapt to and understand, but the more feedback Microsoft gets, I’m sure the more useful and easier it’ll be to use.

I ran through this Facebook authentication procedure on a fast connection and it worked really quickly, is that normal?

Yes. As far as we can tell at least, your only real limitation for logging in with PFX will be how long it takes for the request to reach Facebook (or rather, Microsoft’s “Trusted Friends” servers behind the scenes), then for you to receive a response back; if you’re getting messages about being “offline” or having login problems despite using PFX successfully before then something else may have gone wrong somewhere along the line. If so just try re-running PFX from scratch.

I want to use PFX but I’m concerned about security.

If you’re worried that Facebook authentication might cause your Xbox Live account to be more vulnerable to fraud and identity theft, there’s no need to worry—you can still run the “modern authentication” system if you prefer. It will be used for all new accounts created from now on, or existing accounts converted over in the coming months, but anybody can continue using their Microsoft Account username and password as normal if they prefer. And even if everything works perfectly with PFX (which it may not always do), there are still certain scenarios where logging in with a standard password would be preferable; namely when playing single-player offline games like Shadowrun: Dragonfall where it’s best to avoid any chance of a network glitch or crash suddenly kicking you out of the game.

I want to disconnect my Facebook account from my Microsoft Account, how do I do that?

Disconnecting and reconnecting your Microsoft Account is pretty easy even if Facebook isn’t part of it. Just go into Settings>Account>Sign-in, password & security , then hit “Sign in with a different account” (or double tap your avatar if using Smartglass on Windows Phone). You’ll be prompted for alternate credentials—either as another Microsoft account email and password combination or by entering an existing phone number associated with your Gamertag—to make sure you’re not locked out due to excessive failed logins. Once

How do I find my old Xbox 360 account?

To recover the Windows Live ID password of an Xbox Live account, enter the email and corresponding password. If you do not remember this information, visit the Account Password Recovery page in this guide or call customer service at 800-469-9269.

How do I find my old Xbox Gamertag?

How can I find my old Xbox Gamertag Go to the “Home” tab and select “Recover Gamertag.” Enter your Windows Live ID information.

Can you get your old gamertag back?

Yes, your old Gamertag will become available the moment you change it, as shown in this video.

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