- If you don’t see any specific instructions on how to have your eBay account reinstated, don’t make a new account.
- Instead, call them at 1-866-540-3229 and discuss.
- Explain that you received the suspension email and are very concerned.
- It may take talking to several people to get to the right person who can help you.
My eBay Account Got Suspended!
EBAY ACCOUNT SUSPENDED?
eBay has a strict policy about the types of content that they allow on their site. This includes things like counterfeit items, stolen property, and other prohibited items. When your account is suspended, you will not be able to log in and use it for any purposes. You may also receive an email from eBay informing you of the suspension and giving you instructions on how to get the account reinstated.
Contacting eBay about a suspension is not an option. You can only contact them if you are using their services. They have a help center to answer questions about their services, but they do not give out any contact information for customer service or other departments.
eBay account suspension is not permanent. It can be lifted if the user has a positive record on eBay. If an account is suspended due to non-payment, the seller has 30 days to pay before their account will be permanently closed.
You can create a new eBay account if your old one is suspended. You can use the same email address and password as you used for your old account, but you will need to provide a different name for the new account.
Ebay restricts your account when they suspect you of fraudulent activity. This includes listing items and not sending them to the buyer, and trying to sell items that are not yours.
Yes. You can contact eBay customer service and request to delete your account.
Yes, you can sue eBay for suspending your account. You would have to show that you have a legitimate claim against them and that they had no right to suspend your account.
Yes, eBay can ban you from their website. Violating eBay’s policies can get you banned.
If your account was suspended indefinitely, it’s likely that you violated one or more of eBay’s policies. The most common reasons for suspension are:
Selling counterfeit items
Yes, you can have two eBay accounts.
You can have two eBay accounts. You may find that this is useful if you are selling different items on eBay or if you want to keep your personal life separate from your business life.