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How do I get rid of Skype?

Answer

To remove Skype from Windows, type appwiz. cpl in the Run dialog and click OK. Find Skype in the list and right-click it to select Remove or Uninstall.


You can uninstall the program from your computer. > Start menu > Control Panel > System and Security > Uninstall a Program.

How do I delete my Skype account?

Go to the Skype account deletion page and enter your email address and password. Click Continue, then select Delete Account.

What happens when I delete my Skype account?

After you confirm that you want to delete your account, no one will be able to see your profile or contact you using Skype or any other instant messaging services. Your contacts’ online status will still show as Online, but their users won’t appear in search results anymore. Your previous conversations may remain on the service for a short period of time before they are erased from our servers. Any pending payments for Skype-to-Skype calls made with funds from a credit card will be canceled and refunded automatically by the payment provider within 30 days of deleting an account. Find out more about what happens when you delete your account here.​

Please note that if you are participating in an active group chat, all participants will be removed from the group and can no longer send or receive messages. If these members have contacted other participants outside of the group using a different method, they may not see group-related notifications in their inboxes and might miss new messages from people in the Skype Group.

How do I permanently remove my Skype Number?

You will need to contact Skype Support for assistance with the permanent removal of your number. Please provide them with as many details as possible such as how long you want your number to be deactivated for and whether or not you would like to keep it on your Skype profile after deletion.

Can I transfer my number to another user?

You can de-register your Skype Number from a particular device and then register it on a new one, but you cannot transfer ownership of the number itself. To do this, first de-register your account on the device where you want to remove your Skype Number, then re-register it on any other devices that are owned by you. Please contact us if you would like assistance with this process.​

How do I delete my voicemail?

In order to delete your voicemail please perform the following steps: Click here for instructions on how to add/remove a voice mail box in Office 365; Remove all existing voice mail boxes using the Exchange Management Shell; Remove voice mail boxes using the Skype for Business Online Windows PowerShell Module.

What happens if I delete my number?

If you choose to remove your Skype Number from your profile, it will be listed as ‘Deactivated’ on your profile page instead of the country code + number format that is displayed by default. Other users won’t be able to view or send SMS from a deactivated Skype Number and they can’t add this number to their contacts list. Deleted numbers can be reactivated at any time if you change your mind about deleting them permanently. Find out what happens when you delete a number here​

Can I keep my Skype Number after terminating my employment with an organization that has purchased the service for use with its staff?

Yes, you can deregister your Skype Number from a device and then register it on another device. To deactivate your number from a particular device: Go to the Contact Support page and select Change my usage details > I want to stop using my Skype Number (for example if I have left my company) or Stop using my Skype Number (for example if I am terminating service). Once you’ve selected one of these options, enter the email address registered on your account and click Continue. You will receive further instructions and be able to choose how you’d like to complete the process. Please note that we may require additional information before being able to provide help. See this Help article for more information about what happens when you remove your number.

Can I stop My Skype Number from working on one particular device?

Yes, you can deregister your Skype Number from a particular device and then register it on another device. To deactivate your number from a particular device: Go to the Contact Support page and select Change my usage details > I want to stop using my Skype Number (for example if I have left my company) or Stop using my Skype Number (for example if I am terminating service). Once you’ve selected one of these options, enter the email address registered on your account and click Continue. You will receive further instructions and be able to choose how you’d like to complete the process. Please note that we may require additional information before being able to provide help. See this Help article for more information about what happens when you remove your number.

How do I add a sub-account user to my Skype Number?

You can give anybody who has an email address on your main Skype for Business account (which comes with your Office 365 subscription) permission to use the service as part of that account by adding them as a sub-account user. This should only be done if you’re happy for them to make calls under your Skype Number, but we recommend that you check first. To add users as sub-accounts: Go to https://webadmin.custhelp.com and sign into your Office 365 admin portal using your Global Admin credentials; Select Users > Active Users > New sub-account. You can then enter the user’s display name and email address to add them as a sub-account user.

If you aren’t happy for another user to use your Skype Number, please login to the account using your Global Admin credentials https://portal.office.com/adminportal/home#/section=skypeforbusiness or go directly via https://webadmin2.custhelp.com​ and follow these instructions:

What are the benefits of having my number under an Office 365 subscription?

Having a single number that is linked with all of your communications allows you to have a seamless experience across voice calls, text messages and video calling on all your devices with no need to remember multiple numbers or pass codes. It also allows you to take advantage of the call recording features that are already included with Skype for Business Online and allow you to set up in-call notifications when someone is trying to reach you.

What happens if I reset my password?

If your email address and Skype Number were both registered using the same Microsoft account, you will need to sign back into the service with that account before your number can be reactivated. Alternatively, if it was registered using a different Microsoft account then please select Change my usage details > Stop using my Skype Number on the Contact Support page​ and enter the new email address under which your account has been created. You will then receive further instructions regarding how to complete the process. Please be aware that we may need further information from you before being able to provide additional assistance.

How do I change my Skype Number?

If you want to change the email address associated with your Skype Number, visit the Contact Support page and select Change my usage details > I want to stop using my Skype Number (for example if I have left my company) or Stop using my Skye Number (for example if I am terminating service). You will then receive further instructions on how to complete the process. Please note that we may require additional information before being able to provide help. See this Help article for more information about what happens when you remove your number.

What are the limitations of having Skype Numbers?

Skype Numbers are a unique identifier which allows you to share a single number across all your devices. The main limitation of having one is that they will always be associated with the primary email address used when creating it, but anyone with an account in your Office 365 subscription can use the service as long as they follow the procedures for setting up Skype Number integration available on this page . You can also switch your existing number between accounts, however please note that if you decide to do so then any calls made prior to or during this process will not be charged to the right account and should therefore be reported under this article . To learn more about how Skype Numbers work, take a look at our FAQs page​ or contact us via the Contact Support page​.

Can I remove a Skype Number from my account?

Yes, you can request to stop using your Skye Number at any time by logging into the Contact Support page​ and selecting Change my usage details > Stop using my Skye Number, for example if I have left my company or Remove my number (for example if I am terminating service). You will then receive further instructions on how to complete the process. Please note that we may require additional information before being able to provide help. See this Help article for more information about what happens when you remove your number.

How do I report abusive calls with Skype Numbers?

If you are receiving unwanted calls on your Skype Number, please report them via the Contact Support page​ and provide the relevant information requested. You can also block specific numbers by logging into the Skype Number management site, selecting View call history> Find a number you want to block > Block this caller.

Are there any limitations on calls made using Skype Numbers?

Skype Numbers are designed for use with both landline and mobile telephones worldwide. Calls between two phones registered with Skype Numbers are charged based on standard rates of the country in which the recipient is located. For example, if your client is in California (USA) then you may be charged $0.02 per minute when calling from Europe (excluding Italy). Please note that pricing varies significantly for calls made between different destinations and additional charges may apply depending on your as well as your client’s country and region. Limitations also apply to calls made using Skype Numbers, which can be found in our FAQs​ page .

Do I need to have a Microsoft Account to sign up for Skype Number?

Yes, you will need an account in the Office 365 world (this is different from any existing or new Microsoft Accounts). See this article for more details.

How do I obtain support regarding my use of Skype Number?

Visit the Contact Support page​ and select Change my usage details > Report abuse or request assistance with entering information into your contact list / auto attendant so we know what you are talking about. You can also browse through our Frequently Asked Questions ​site and Help & How-To articles, or contact a Skype Technical Support Agent directly by calling Skype Main Support.

How do I get rid of Skype?

To remove Skype from Windows, type appwiz. cpl in the Run dialog and click OK. Find Skype in the list and right-click it to select Remove or Uninstall.

Is it safe to uninstall Skype?

Uninstalling Skype from a Windows 10 PC can be done in two different ways. Uninstalling the program does not delete your personal profile or contact information, though if you uninstall and decide to reinstall again, installing Skype’s latest version is necessary before being able to make calls through it.

What happens if I disable Skype?

Once Skype is deactivated, it will not automatically launch when your computer starts. If you need to start a video call with another user, the app can be accessed from your desktop or by clicking Start like any other program.

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