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How do I link utilities to my simple bill?

Answer

  1. In order to successfully link your new provider, you will need to email our team with your billing name and account number.
  2. Once we have verified the information on our end, you should see your new utility listed under Utilities tab in the settings menu.
  3. To finish linking your account, please enter both passwords below so that we can finalize the process.

On the Overview section of your bill, tap Utilities. Tap Add a new utility. Select the service you want to link. Enter your information and tap Submit. You’ll be asked for more information like a user ID or password. Follow the prompts. Your account will either be verified manually or automatically if possible. Once you’re logged in, follow any remaining steps on screen to finish setting up this utility and get connected! If an automatic verification is not successful, please contact customer support with all relevant information including name, last 4 digits of SSN/DOB (Date Of Birth), and legal address as they appear on your billing statement – keep in mind that addresses may have been updated since your last statement.

I’m having issues linking my utilities to Simple Bill, who can I contact for help?

Please submit a support ticket and include the following information: name, last 4 digits of SSN/DOB (Date Of Birth) and legal address as they appear on your billing statement – keep in mind that addresses may have been updated since your last statement. We’ll manually verify your account to ensure you’re able to link successfully!

Can I see more than one bill in Simple Bill?

Yes! This is called a Household Account. A household is a group of people living together at the same address with shared expenses such as rent or mortgage payments, maintenance costs, etc. To set up a household account, follow the directions on this simple setup guide.

I just moved into my apartment and I’m not seeing all of my utility accounts in Simple Bill. What do I need to do?

If you are new to your current location, it’s possible that we’re unable to verify service at your address yet. Please submit a support ticket with your name, last 4 digits of SSN/DOB (Date Of Birth), and legal address as they appear on your billing statement – keep in mind that addresses may have been updated since your last statement. We’ll manually verify your account so you can keep track of all bills in one place!

What does “Verifying” mean? And why is it taking so long?

This is simply a status that your information has been received and we’re waiting for one of our agents to verify the account on our end. You will receive an email confirmation once verification is complete. In rare cases, it can take up to 3 business days before you’ll be able to track your utility’s usage in Simple Bill. Please submit a support ticket if this step is taking longer than expected!

How do I view my bill history?

To view all historical bills for each linked utility, go to the Overview section of your Simple Bill and tap on the utility you’d like to see more details about. If you are using iOS, please refer to this setup guide .

I have multiple accounts with the same utility provider; do I have to add each account separately?

No, we will automatically pull in all active accounts for your linked utilities. You can use our search feature to filter by name and quickly find the account you need!

I am having issues viewing my bill details or accessing a linked service. What do I need to do?

Please submit a support ticket and include the following information: name, last 4 digits of SSN/DOB (Date Of Birth) and legal address as they appear on your billing statement – keep in mind that addresses may have been updated since your last statement. We’ll manually verify your account so you’re able to access all of your bills!

How does Simple Bill keep my information private?

Simple Bill values your privacy and security. We take extra precautions to ensure that all of your personal data stays safe, secure and under your control at all times. We use 256-bit encryption to keep your account details protected when exchanging data with our servers – if you’d like a more technical explanation, click here . You can also read our full Privacy Policy here

How do I change the email address linked to my Simple Bill account?

Please log in to your existing account using the email address associated with your profile. Once logged in, go to Settings > Personal Info; you will find an Edit link next to the Email field. To learn how to edit a saved password on iOS or Android devices, please refer to the respective setup guides . If you are having trouble logging in to your Simple Bill account, please submit a support ticket!

I have some feedback about Simple Bill and our service. How do I provide it?

We’d love to hear from you! Please use the Feedback form within our app or submit a support ticket directly through our website so we can investigate your request as soon as possible. The more details you include, the faster we’ll be able to get back with you with an answer or fix!

I am new to Simple Bill and I don’t have an account yet. How do I set one up?

If you are a new user, we would appreciate it if you created an Open Account. With this account, you’ll be able to add your residential addresses and utilities without a credit check or needing a bank account with us. You can also manage all of your utilities from one central location – no more shuffling through different bills! If you prefer to signup with an existing checking/savings account via the web, simply click here.

How will I know that my address has been verified?

We’ll send an email confirmation once verification is complete. Please submit a support ticket right away if you are having trouble viewing your bills after verifying your address.

Does Simple Bill work with all utilities?

We currently support a variety of utility providers – if you can see it in our search, we will be able to track it! If you don’t see your utility provider listed in our search, please submit a request via the feedback form in our app or directly on our website. We’ll investigate and get back to you within 1-3 business days.

How do I cancel my account with Simple Bill?

You can cancel from within the app by logging into your account and scrolling down to Account Settings. Once there, click on Cancel Subscription. You may also send us an email at [email protected] or call us directly at (855)-399-6359.

What happens if I delete the mobile app?

All of your information will still be available within the web portal, but you will no longer have access to it using the mobile app. To continue accessing your account via a mobile device, we recommend that you download our new.

Will deleting my profile affect my existing utilities?

No, removing yourself from Simple Bill’s network does not affect any of your billing accounts with your utility providers. You may cancel and rejoin at anytime!

Do I get charged different rates for being in a different state or country?

Simple Bill is headquartered in San Francisco, California. You will not be charged any additional rates or fees when logging in from abroad. The currency used to display your bill details remains the same as your billing account. If you are curious about currency conversion rates, please check out this helpful website.

Am I able to view my Simple Bill usage history and make payments for past bills?

Unfortunately we are unable to provide this functionality at this time. All of our energy is focused on keeping things fresh and making sure that you have an amazing experience with us right now! However, if there is a feature that you would really like to see, feel free to send a note our way using the Feedback form. We take all of our feedback seriously and would be happy to get you the answers you need.

How long does it take for my bill details to appear in my account?

Please allow up to 3 business days after your payment has posted with your utility provider before your bills will appear within Simple Bill. If there is still an issue, please submit a support ticket! We’d love to help out.

How do I change my password?

To change your password, log into SimpleBillApp.com using the email address associated with your account and click on “Profile” in the top right corner of the screen. Once there, you’ll see an option that says Change Password. Be sure to select a secure new password and enter it twice to complete the process.

Why is my password suddenly incorrect?

If your password was recently changed in Simple Bill, please try signing into your account again using this new password and see if that fixes the issue. If you’re still having trouble logging in, please submit a support ticket so we can take a deeper look into this for you!

How do I link utilities to my simple bill?

1. In order to successfully link your new provider, you will need to email our team with your billing name and account number.
2. Once we have verified the information on our end, you should see your new utility listed under Utilities tab in the settings menu.
3. To finish linking your account, please enter both passwords below so that we can finalize the process.

Can you cancel SimpleBills?

Yes! If you are moving out early, then you need to close your SimpleBills account. This will keep our system from including the wrong people on bills that they don’t owe.

How much does SimpleBills cost?

Fees – Simple Bills charges a monthly fee of up to $5.00 per month for its service. However, many other free services exist and are often only slightly less convenient than this one. Feedback: The current sentence is unclear about which service provides a higher fee when compared to the competition (it also leaves out the

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