- Open the Inbox folder.
- Select to highlight the email messages in the Inbox folder that you will delete permanently, and press the Shift + Delete keys at the same time.
- In a pop-up warning dialog box, click the Yes button.
- Selected email messages in the Inbox folder are deleted permanently.
I’ve got thousands of emails clogging up my Outlook I’d like to permanently delete. Is there a way?
Your Inbox may be full of old messages you don’t need and would like to get rid of – but you can’t just press the Delete key! There’s no ‘permanent delete’ in Outlook or any other email client; when you press that Delete button it simply removes the item from view. If you want to remove an email for good, choose Actions then Purge Deleted Items Folder and follow the wizard. This will keep a copy of deleted items in case you change your mind about wanting to keep them. However this won’t free up space on your PC – you’ll still have to manually remove deleted items from your hard drive and recycle bin.
This doesn’t actually delete anything; instead, it removes the links for messages that are kept in storage on your computer’s hard drive. The ‘permanent delete’ is useful if you want to keep a copy of particular emails but no longer need them in your Inbox. So although this isn’t complete deletion, it will free up space and reduce clutter in Outlook (although not as much as you may expect).
I’ve tried deleting my email by following the above procedure but when I look at Deleted Items there is nothing there. Why?
Most likely you’ve tried to delete your messages from the Deleted Items folder, but not from the Inbox. The contents of the Deleted Items folder won’t be deleted until you click Empty Deleted Items Folder in Outlook’s Tools menu. If you try and do it in calendar folders (which is where most people put them), they will also be automatically emptied when they reach a certain age or number of items. This is known as Auto-purging and allows you to save space by permanently removing items that are no longer needed – but again this doesn’t actually delete anything, just removes the links for messages that are kept in storage on your computer’s hard drive.
What can I do if my email keeps disappearing?
Microsoft Outlook uses the Windows file system to organise your emails and other data. If you don’t have enough space for it on your hard drive, or are using a network share instead of local storage, you may find some of your email folders disappear. There is an easy workaround to this problem: install Microsoft Office onto another computer on the same network as one already running it using the common Program Files directory – either at \\server\share (if you’re connected directly) or \\server\sharename ( if connected via an anonymous login). The installation program will notice that there’s another copy of itself running on the network and tell you how much disk space will be freed up. Once you’ve done this can you get it to work again?
Yes. You will have to recreate a new Inbox and any other folders as they won’t be copied over for you automatically. This is easily done by creating the emails you need in Outlook Express first, then copying them across to your Outlook inbox.
How can I find old messages?
Outlook doesn’t make it easy to search through previous email conversations – unless you use this neat trick! First of all save any conversation that you want to quickly access in Outlook – say the last five days’ worth by selecting All Mail from within the folder where it is stored (or matching dates from another folder). Then select File> Save As… and choose Text File (.txt) from the File Type drop-down menu. Once saved you can click your way through each message in turn (it’s best to choose two clicks for every line) by hitting Ctrl+F11 then Ctrl+F12 to go forward and back.
This won’t work if you get too many messages as Outlook will run out of memory and shut down. But it could be a lifesaver if dealing with an email crisis – or just for emergencies when you need to find something someone sent you ages ago!
I want all my old emails, but read them only once; how do I stop new ones from replacing them?
Outlook has a folder called Deleted Items where you can click to delete email from (you can just as easily drag the messages out onto your desktop or any other folder). It’ll be emptied once a week, but this is more for deleting anything you want to keep and not touch again than anything else. However, if you use Outlook’s Auto-Archive feature (Tools> Auto Archive), it will automatically move old emails into an archive folder at set intervals where they are stored until deleted – although most people tend to empty that in bulk on a regular basis.
How do I stop my emails from being dumped into Deleted Items?
You can change the location of your Deleted Items folder by right clicking on its name within the Folder Pane then select Properties and choose a new location.
What’s the best way to store my emails forever?
You can use Outlook to save your email in a form that is ready for archiving – but you’ll need to do it manually. First create an archive folder (just like any other) in Personal Folders then select Tools> Auto Archive… and check Select All Messages. Now move all of your emails into this archive folder once or twice a week when space starts to run out on your hard disk drive. By default the archive folder will be emptied every two weeks so make sure there’s room if you want anything kept around longer than that! The archive
1. Open the Inbox folder.
2. Select to highlight the email messages in the Inbox folder that you will delete permanently, and press the Shift + Delete 3. 3. keys at the same time.
4. In a pop-up warning dialog box, click the Yes button.
5. Selected email messages in the Inbox folder are deleted permanently.
To permanently erase all of your Recovered items you need to also purge all of your Deleted Items. Warning: Items removed from the Deleted Items folder are deleted and cannot be restored. In Folders, select Recoverable items. At the top of the message list, select Delete this Folder contents if they’re recovered after a period of time, or delete these folders for permanent deletion.
To close your Outlook.com email account, you need to close the Microsoft account associated with it. When you close your Microsoft account, your email and contacts are deleted from our servers.
Sign in to Outlook on the web. At the top of your inbox, select the check box. Above the message list, select Delete. To permanently delete these messages, right-click and select Delete all in Deleted Items folder…
If you delete an email, the service will not retrieve it for you. They could also get a court order to recover an email from their backups. This means even if you’ve completely deleted an email, the service might be able to recover it from backups they took before you did your clean-up.
If you are unable to delete emails from a given Outlook folder, it is being used by a 3rd party application. Restarting Windows should fix the issue.