Home ยป How do I remove an unknown account in Windows 10?

How do I remove an unknown account in Windows 10?

Answer

  1. Press Windows + X keys on the keyboard
  2. Select the control panel.
  3. Click on User accounts.
  4. Click on Manage other account.
  5. Enter the password for the administrator account if prompted.
  6. Click on the account which you want to delete (Microsoft admin account).

Windows 10 allows you to add a new account to your Windows 10 computer. This account is different from the built-in administrator account because it does not have full control of the system. However, some users may still want to remove this unknown user account for various reasons (for example, if it was created by an unlicensed software or if you do not remember who created it). In this case, you can follow these steps to remove that unknown account on your computer:

Open your Windows 10 computer and go to Start Menu > Settings > Accounts . Select Family & other people link at the left pane as shown in Figure 1 below.

Figure 1: Clicking “Family & other people” link

Windows 10 will then show you a list of accounts that are currently available on your computer. Under “Other people” section, you should see an account with the label “[Unknown]”, as shown in Figure 2 below.

Figure 2: Windows 10 shows a list of user accounts, including one labeled [Unknown].

To remove this unknown account from your computer, simply right-click on it and select Remove person . Confirm by clicking OK , if Windows 10 prompts you to confirm the removal of the unknown account. Then reboot your computer for changes to take effect. Once the system has been restarted successfully, go back to Settings > Accounts and see if the [Unknown] account is still listed there or not.

If you do not see any account labeled as “[Unknown]”, you can create a new user account instead. For example, to add a local user account, go to Settings > Accounts > Family & other people and click Add someone else to this PC link as shown in Figure 3 below.

Figure 3: Creating a new user account using the “Add someone else to this PC” option from Windows 10 settings page.

Windows 10 will show you an instruction about creating a new user account for your computer. Select I don’t have this person’s sign-in information . Then click the Next button, which is highlighted in red within Figure 2 above, but it is now highlighted with blue text within Figure 4 below.

Figure 4: Click Next button to proceed with creating new user account on Windows 10 system.

Windows 10 will now show you a page that provides step-by-step instructions about how to create a new user account for your computer. Read the instructions and then click Add another person later link as shown in Figure 5 below, so that you can choose to create this new account at some other time rather than right here and now. You are presented with the option to do so because you have not specified any sign-in information for this account when creating it. Thus, once created, this new user account is available even if you log out of your current administrator’s account and switch over to the new one. But it does not have any assigned password, which is why you can assign that at some other time and use it to login on the computer.

Figure 5: Creating new user account for your Windows 10 computer.

Finally, after reading the instructions about creating a new user account for Windows 10 system, click Close button as highlighted in red within Figure 6 below. This will close the dialogue box with step-by-step instructions about how to create this new user account from Windows 10 Settings app page, but it also will return you back to a list of current accounts available on your computer under Family & other people section as shown in Figure 4 above. Good job! You have created and deleted an unknown (unlicensed) user account on your Windows 10 computer.

Note: To prevent from accidentally removing their own or someone else’s user account, some users may want to create a new administrator-level account instead of deleting an unknown one. In this case, be sure to follow the same steps as described above but in Step 1 select Add someone else to this PC link instead of selecting Remove person option . Then proceed with creating a new local user account as instructed by the setup wizard (do not assign any password for it). Once you have created this new admin-level user profile, it will appear along with all other accounts (including the one labeled [Unknown]) under Family & Other People section at Settings > Accounts page as shown in Figure 6 below.

Also, if you decide to create a new user account using the Add someone else option as described above (instead of deleting an existing one), that newly-created account will not be automatically connected with your Microsoft account. However, if you wish to connect it to your Microsoft account at some point in future, then click More actions link as shown highlighted in red within Figure 6 below and make sure that the Connect this PC to your Microsoft account option is selected as well. Then click Next button which is now highlighted in blue text like all other links on this page. Windows 10 will prompt you for a password associated with the email address for your Microsoft Account; provide it here and click Next button again. After that, Windows 10 will show you all the services associated with your Microsoft Account that will be enabled for this new Windows 10 user account. Read over the list of services, and only select the ones that you wish to enable in future for this new local user account. Then click Next button followed by Sign in option as shown highlighted in red within Figure 7 below.

Windows 10 setup wizard will store basic information about this newly-created administrator-level Windows 10 user profile on its own Settings app page under Family & other people section (just like it does for unknown users) as shown highlighted in blue text within Figure 8 below. However, settings are not automatically synced between a Microsoft account and a local user account without any direct configurations from a user side, which is why you will need to make sure that the Live account option is selected for this new Windows 10 user profile as shown highlighted in red within Figure 8. Then click Next button followed by Finish button at the bottom of this screen as shown highlighted in blue text within Figure 9 below.

Once these steps are complete, return back to Settings > Family & other people section on your Windows 10 computer. This time you should see two new accounts here: your Microsoft account and a newly-created local admin level Windows 10 user account with associated Microsoft Account listed under Family & other people section as shown in Figure 7 above (highlighted in blue). Good job! You have now successfully created and deleted a local administrator-level account using Settings app page on your Windows 10 computer.

Also see: How to Add a Local User Account on Windows 10 for Regular Users

Figure 1: Remove person option at Settings > Accounts page within Settings app Figure 2: A message saying “We’ll remove the account and all its data from your device” Figure 3: Your old local user account will be removed after clicking Continue button twice Figure 4: You should now see an additional section under Family & other people section of your Windows 10 computer called [Unknown] where you can add new users as well as delete any existing ones. Figure 5: Highlighted in blue text is the link labeled Add someone else which opens up the following setup wizard. Click on it! Figure 6: This setup wizard helps you create a new local Windows 10 user account as well as connect an existing Microsoft Account to it. Click Next button which is highlighted in blue Figure 7: Read over the list of services associated with your Microsoft Account that will be enabled for this new Windows 10 user account. Only select the ones you wish to enable in future for this new local user account and then click Next button followed by Sign in option as shown highlighted in red within Figure 8 below. Figure 8: Highlighted in red is the checkbox labeled Live account option for this new Windows 10 user profile, which needs to be checked on before proceeding further; also make sure that Connect this PC to your Microsoft account option is selected at top-right corner of screen too! Click Next button.

How do I remove an unknown account in Windows 10?

1. Press Windows + X keys on the keyboard
2. Select the control panel.
3. Click on User accounts.
4. Click on Manage other account.
5. Enter the password for the administrator account if prompted.
6. Click on the account which you want to delete (Microsoft admin account).

How do I delete an unknown account?

Go to the Start Search box and type in RegEdit. If you click on the SID (Security Identifier) in the left pane, it will show you a list of programs under that account. Under Profile Image Path, there is typically a username listed which will identify this user’s profile. Once found, delete them as necessary.

How do you delete a Microsoft account that no longer exists?

Deleting a User Account Click on the Manage another account link. If prompted by UAC, click Yes. Click on any user account (e.g., Jane) you want to delete and then click Delete the account link

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