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How do I remove AOL from my Mac?

Answer

Open the Applications folder in the Finder (if it doesn’t appear in the sidebar, go to the Menu Bar, open the “Go” menu, and select Applications in the list), search for AOL Desktop for Mac application by typing its name in the search field, and then drag it to the Trash (in the dock) to begin the uninstall process.

think it’s slowing my computer down, and I sometimes have to remove it when the computer freezes.

A: Unfortunately for Mac users, AOL is notably less user friendly on this platform than it is for PCs (see TidBITS-288). For starters, you’re not supposed to be able to quit AOL from the Finder; instead, if you want to exit the program, double-click the AOL icon in your System Folder or open its folder. Then hold down Shift as you click on Quit AOL. If that doesn’t work, try turning off Fast User Switching or logging out of AppleShare via Chooser first (Fast User Switching keeps a copy of each user’s current screen contents in memory while switching activities). If that doesn’t work, quit the program via its menu (dubious, but worth a try).

You’re not stuck with it either. If you go to the AOL CD and double-click on “active.cab” before installing it, the installation will be much easier: no need for registration numbers or anything like that. When you log in for the first time, you’ll see a welcome screen rather than actual software – just click the Exit button at the bottom of the window and then press ESC three times to exit from login mode altogether. Then run Software Update to get Apple’s latest checkmarks, install any Internet plug-ins your programs require (I used Cyberdog), and delete most stuff in your ~/Documents/AOL Software folder (such as the AOL icons, support files, and so on – you can look up what’s in there later).

Note that you can’t uninstall all of the software. In particular, if you have an Apple Remote Access (ARA) client installed or a U.S. Robotics modem present when installing AOL, they’ll be replaced by their AOL versions, so don’t install them unless you want them to run under AOL control instead of via Internet Setup. Also note that although AOL will claim to remove Cyberdog and Tabbed Pages when it removes itself from your computer, it does not; unfortunately for users who like to upgrade one program at a time without causing problems for themselves, these programs are extremely easy to uninstall but are difficult to install without a good disk available.

For more information about removing programs from your Mac, see the book “Mac OS X for the New Mac User: The Missing Manual” or the other books in this series that I’ve written (see “Authoritative Guides”). For an example of how NOT to do it, see my article on AOL’s Web site entitled “Removing AOL 2.0 and On-Line Services 1.1.”

by Adam C. Engst <[email protected]>

The Board is running a little low on storage space these days as we start enabling material from TidBITS Talk for our archive, in addition to all of our past back issues and the Web-only material from the last few months which we’ve occasionally been posting. I’m pleased that we have such a rich selection of TidBITS Talk postings here at The Board, but I also want to make sure that users who don’t use TidBITS Talk can find other ways to access their favorite old articles and topics.

For now, we’re going to try an experiment: every month, one issue’s postings from our archive – a topic for which there are multiple good discussions or just a particularly fascinating thread – will be posted separately and sent out as email for those who wish to see it but don’t subscribe to TidBITS Talk. Since there’s no way for us to know in advance what month’s postings may be of interest, we’ll cycle through the archive picking out different issues each month.

This first experimental posting is from TidBITS-272, “I Want a Copy Editor (or Several).” Although the topic was originally about editors for articles to be published in TidBITS, it quickly shifted into an open discussion that I won’t try to summarize here; suffice it to say many people spoke their piece on editing and typesetting. This edition of Technical Difficulties also has one post from our archives which will not be sent as part of this experiment – see if you can pick out which one!

How do I uninstall AOL on my Macbook P

Open the Applications folder in the Finder (if it doesn’t appear in the sidebar, go to the Menu Bar, open the “Go” menu, and select Applications in the list), search for AOL Desktop for Mac application by typing its name in the search field, and then drag it to the Trash (in the dock) to begin the uninstall process.

Why can’t I delete a mailbox on my Mac?

You could try highlighting the Mailbox in question; going to Toolbar, Click on “Mailbox” and, from drop down menu, select “Rebuild“. When that’s finished, try deleting the mailbox – right click or ctrl click on it and select Delete from menu.

Can I delete and reinstall AOL?

If you uninstall the AOL software from your computer, you will no longer be notified when you receive a new email. You can download the software from AOL and reinstall it later, if you decide you need it.

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