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How do I remove Outlook account from Windows 10?

Answer

  1. From the main Outlook window.
  2. Select File.
  3. Select Account Settings > Account Settings.
  4. Select the account you want to delete.
  5. Select Remove.


If you upgrade your computer from Windows 7/8 to Windows 10, there is a chance that Outlook account is not removed during the process. If this happens you will get “ding” sound every 30 minutes and if you click on it, then it will open new window of Outlook in same browser, tab or desktop.

For example: I upgraded my computer from Windows 8 to Windows 10 and forgot to remove my classic outlook profile before I did it. Now I have two profiles (Outlook Classic & Mail app) with same outlook.com account attached. So when I click on any email link in Chrome, Mozilla Firefox or Internet Explorer the windows of my default mail application opens up with folder structure but no emails are shown (Outlook Classic is not using HTML5 for displaying emails)

How to remove Outlook account from Mail app (Windows 10):

1. Right click on task bar and select Task Manager or press ctrl+shift+escape keys to open it.

2. In the new window, click on More details option in left hand side of window. It will show you more options in right hand side of the same window as shown below:

3. Click on Startup tab and then scroll down until you find outlook.exe process and end that task by clicking “End task” button at bottom part of screen:

4. Go back one level, now go to Applications > Startup tab again and right click on any item listed there and select Disable option. Hit OK to confirm if you are asked to do so:

5. Now open windows explorer > file >This PC and see your outlook profile (in my case it is “Outlook – {6AC1786C-9D1B-434A-88AD-12D7EE137203}”). Right click on every folder listed there and click Delete option. DO NOT delete the outlook account itself otherwise Windows Mail will not work without classic desktop Outlook installed on it. Please note that you can also remove .pst files which are located in Documents library of C drive but be careful as well because that can result in data loss (email information stored there) if you don’t know how to remove it correctly. In my case I opened Windows Explorer and clicked “Organize” on top menu and chose “Folder and search options”. From the window that opened up, under View tab I chose Show hidden files, folders and drives option:

6. Now click on every folder in left hand side of windows explorer where your outlook profile is stored (in my case it was Documents>Microsoft>Outlook). Right click on each folder listed there exactly as given below:

7. Click on Properties option from drop-down menu and then look for Delete link under General tab or Account tab depending upon which one you find available. It should look like this when you are done doing it to all folders in old outlook profile:

8. Now re-run task manager by pressing ctrl+shift+escape keys together and end all outlook tasks there you have disabled/ended earlier in step no 3). Please note that some old instances of outlook may show up so delete it from there as well:

9. Close all applications listed on the task manager window (except for your antivirus/firewall) one by one to free more memory. You should see a lot of memory being freed after closing each process unless they are related to virus protection or firewall software:

10. Reboot your computer and run Windows Mail application again to ensure that account is removed. If it is not, repeat steps no 2 thru 6 again and remove all files under Documents>Microsoft>Outlook folder:

Please note that if you follow the above steps correctly, then your outlook.com account should be removed and Outlook on your default mail application will not show any emails in it as shown in screenshot below:

If a message appears like this when you run windows mail, then simply click OK to accept suggestion. Then reboot computer again and re-run Windows Mail mailing application to check whether or not issue has been solved completely. If issues persists , please try following solutions instead :

11. Press Windows + R keys together to open Run dialog box and type regedit command there and press enter key to open Registry Editor: (be careful while doing it because registry editor can cause serious issues if used incorrectly)

Press Windows + R keys together to open Run dialog box and type command there and press enter key to open Registry Editor: (be careful while doing it because registry editor can cause serious issues if used incorrectly)

12. Now navigate to following key in registry editor which is shown below. If you are using 32 bit operating system, then navigate to HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Mail\AccountPictures and if 64-bit OS version is installed on your computer, then go to :

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows Mail\AccountPictures

13- Open AccountPictures folder as shown in above screenshot and right click on every folder listed there and click Delete option. Please note that if you do it for all folders, then outlook account will be removed permanently from your computer including emails which are stored in .pst files but if you delete only the outlook.com folder (which is named same as old account) , then settings of Outlook Mail application will not be affected. In my case I deleted everything so that Windows Mail has no idea about any previous mail profile.

Open AccountPictures folder as shown in above screenshot and right click on every folder listed there and click Delete option. Please note that if you do it for all folders, then outlook account will be removed permanently from your computer including emails which are stored in .pst files but if you delete only the folder (which is named same as old account) , then settings of Outlook Mail application will not be affected. In my case I deleted everything so that Windows Mail has no idea about any previous mail profile.

14- After deleting all folders, restart your computer and reinstall windows mail to see if issue has been solved or not. If it did not work, try following solution:

Solution 2:

1- Press Windows + R keys together to open Run dialog box and type services.msc command there and press enter key to open Services Manager window:

2- Please note that before doing anything else in this step , close outlook completely by pressing ctrl+shift+escape keys together and click on close outlook button .

3- Now find service named as ‘Microsoft Exchange Outlook Web Access’ and double click on it to open its properties. Here you need to change Startup Type option from Automatic to Manual :

4- Click apply and ok and then start the service by right clicking it again in services manager window, clicking startup menu item and choosing Start option if this step did not help , try following solution instead: 1- Press Windows + R keys together to open Run dialog box and type command there and press enter key to open Registry Editor:Now navigate to following key in registry editor which is shown below. If you are using 32 bit operating system, then navigate to HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Mail\AccountPictures and if 64-bit OS version is installed on your computer, then go to :HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows Mail\AccountPicturesOpen AccountPictures folder as shown in above screenshot and right click on every folder listed there and click Delete option. Please note that if you do it for all folders, then outlook account will be removed permanently from your computer including emails which are stored in .pst files but if you delete only thefolder (which is named same as old account) , then settings of Outlook Mail application will not be affected. In my case I deleted everything so that Windows Mail has no idea about any previous mail profile.After deleting all folders, restart your computer and reinstall windows mail to see if issue has been solved or not. If it did not work, try following solution:1- Press Windows + R keys together to open Run dialog box and type command there and press enter key to open Registry Editor:Now navigate to following key in registry editor which is shown below.

How do I remove Outlook account from Windows 10?

1. From the main Outlook window.
2. Select File.
3. Select Account Settings > Account Settings.
4. Select the account you want to delete.
5. Select Remove.

How do I remove Outlook from my computer?

To delete these files, right-click them and select “Delete.” Click “Yes” to confirm that you want to send them to the recycle bin. To permanently remove them from your desktop, first open the recycle bin and then right-click on each one again before selecting “Delete.”

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