- Click on “Manage My Account“
- Select “Cancel Service“
- Scroll down until you see the link “Cancellation Request: Internet Wifi (XFINITY)”. You can cancel by clicking cancel or continue without cancelling if you want to keep it as an extra account holder.
How to easily close your Comcast Xfinity account
Recently, Comcast has introduced a new service that will allow their customers to cancel the WiFi portion of their internet subscription. This change is in response to Netflix urging ISPs like Comcast and Verizon not to restrict access for streaming services or they would deploy more servers themselves. Now, with this option available from Xfinity, there’s no excuse for throttling your speeds!
After contacting customer care last week about cancelling my wifi subscription, I received a very courteous email telling me that the cancel button is now available at the bottom of their website.
Xfinity has made it easier to cancel your WiFi service!
This can be done by scrolling down until you find “Cancellation Request: Internet Wifi (XFINITY)”. You can cancel by clicking cancel or continue without cancelling if you want to keep it as an extra account holder. The next step was contacting customer care and speaking with them about this new change last week. According to one of their representatives, they’ve seen increased interest in doing so lately because Xfinity’s internet speeds are slower than before due to streaming services like Netflix urging ISPs (like Xfinity) to use their own bandwidth.
We reached out and asked if this cancel button was meant for customers who were unhappy with the change, but they didn’t give us a direct answer other than saying that it will cancel your internet service which is what we wanted anyway!
How to Cancel Internet Services
Xfinity WiFi is the XFINITY® Internet service available to XFINITY Internet customers. For a monthly or annual fee, Xfinity WiFi provides internet access through more than 100 million XFINTIY Hotspots nationwide and in select international locations. This includes about 18 million hotspots that are free for all XFINITY customers with qualifying home services plan (requires login). Access may be limited by country regulation
How does it work?
You can connect at any of our millions of Wi‑Fi hotspots around the world when you’re traveling on vacation or business trips; save your cell data usage while roaming abroad; get online easily during emergencies where traditional networks aren’t accessible; enjoy peace of mind knowing there’s XFINITY WiFi wherever you go
Xfinity Wi‑Fi is included with XFINITY Internet at no additional charge for qualifying XFINTIY internet customers. That means 18 million hotspots are available to XFINITY customers as a benefit of their existing service, including more than 100 major airports and thousands of restaurants, hotels and retailers across the country
You can connect seamlessly on your laptop or mobile devices whether it’s in our lobby or enjoying some time outside by one of our many cafes Download shows from Netflix when there’s nothing interesting on TV; stream music while you work out – anywhere! And don’t forget about being able to check email on the train ride home after a long day
XFINITY WiFi is also available to Xfinity Internet customers with XFINITY Home, Xfinity Mobile and the Blast!® TV package.
From $29.99 per month for 12 months (a savings of $60)
With XFINTIY internet service in select areas you get HDTV from our lineup of channels at no extra charge, or add premium content like HBO without any added cost on top of your monthly bill.
1. Click on “Manage My Account“
2. Select “Cancel Service“
3. Scroll down until you see the link “Cancellation Request: Internet Wifi (XFINITY)”. You can cancel by clicking cancel or continue without cancelling if you want to keep it as an extra account holder.