Home ยป What do I do if my eBay account is suspended?

What do I do if my eBay account is suspended?

Answer

If your account was restricted or suspended because of outstanding seller fees or a refund reimbursement, you can make a one-time payment to resolve the issue. Once we receive your payment, your account will be reinstated. To make a one-time payment: Go to My eBay – opens in new window or tab and select Account

My eBay Account Got Suspended! Here is Exactly What I Did To Get It Reinstated

If you’ve been suspended from using eBay, your account will be listed in My eBay. Also, if you currently have any listings that are still active (life), they’ll be canceled automatically. If this happens, check for an email receipt from eBay; the email might explain why your account was suspended and what to do next.

5 Reasons eBay Suspended, Restricted or Banned Your Account!

If you’ve become inactive on eBay – meaning you haven’t listed or bought anything for more than 12 months – we might deactivate your account. You can check whether or not this has happened by looking at the bottom of any page on www.ebay.com for an Account Inactive message. If it says “Account Not Inactivated”, there’s nothing wrong with your account; however, if it indicates “Account Is Inactive”, you need to take the steps needed to reinstate your account. If you’re having trouble getting started, there are some helpful links on the Account Is Inactivated page

What do I do if my eBay account is suspended?

If your account was restricted or suspended because of outstanding seller fees or a refund reimbursement, you can make a one-time payment to resolve the issue. Once we receive your payment, your account will be reinstated. To make a one-time payment: Go to My eBay – opens in new window or tab and select Account

What happens if your eBay account is suspended?

If your eBay account is suspended, you won’t be able to access it. This includes changing information or adding new items without an active seller’s agreement. Suspensions can lead to restrictions from selling in the future and a lower ranking on search engine results in pages for current listings.

Why would eBay permanently suspended my account?

People are usually suspended from selling on eBay due to violating the terms of service or failing to pay the fees that they owe. You can get your account reopened by calling 1-866-540-3229 and discussing these issues with a representative.

What happens if my account is deactivated?

If your eBay account has been deactivated, it means we’ve closed your account. We take this step only as a last resort because we don’t want to see you go! If you have any questions about why your account was suspended, please contact us through the Contact Us link at the bottom of any page on www.ebay.com before attempting to reinstate your account.

What do I do if I got an email saying my eBay account was suspended?

If you received an email stating that your account had been suspended, it means there were some problems with your account and we temporarily took it down. To reinstate your account, log in to My eBay and follow the instructions provided. Please be sure to verify that you have hooked up a credit card to your account and that all of the information in your profile is correct. (back to top)

What does eBay consider “suspicious activity”?

listing items for sale with no prior history of selling, or selling a very small number over a long period using an invalid address (different than your registered billing address) as the location of record for your listing having altered registration information. For example, an eBay member’s e-mail provider might have changed its name and that person has not updated their listing since the change.

What do I do if I got an email saying my eBay account is inactivated?

Sometimes, eBay temporarily inactivates accounts because there’s a problem with the user or the account. If your account was just downgraded to a limit (Not Listed, Not Active), you can log in to My eBay and reinstate it. If your account has been frozen due to safety concerns or violations of our policies, please contact us immediately by clicking the Contact link at the bottom of any page on www.ebay.com and follow the instructions given on that site. Your feedback scores will be removed while we investigate any suspicious activity on your account.

What do I do if my eBay account is downgraded?

If you’ve been downgraded, it means we’ve temporarily taken away your ability to sell or list items until you correct a potential problem with your account. There are several reasons why this might happen: 1) We’re waiting for payment from a prior sale and haven’t gotten paid yet; 2) You have old or incorrect information on file (which could lead to listing items in the wrong category); 3) The item number of an item was removed from eBay because it’s counterfeit or a copyright violation. To reinstate your account, log in to My eBay and follow the instructions provided on that page. (back to top)

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