“While your account is frozen, you will be unable to access any data stored in the AWS services or running Amazon Elastic Compute Cloud (Amazon EC2) instances, and API requests to the AWS services will fail. Storage and usage fees for relevant data will continue to accrue.”
Why did I receive a bill after I closed my AWS account?
How to close an AWS account
When an account is suspended, AWS suspends both the root and IAM user accounts. If you need to access your resources in the account, you must first unsuspend the root account and then unsuspend any IAM users.
After you unsuspend your root account, we strongly recommend that you create a new password for it by using the AWS Management Console or one of the AWS SDKs/CLIs. You should use a different password from any previous passwords that you used with this account.
When an account is suspended, billing stops for all resources across all regions in which your resources reside. For example, if your resources are present in two regions (for example, eu-west-1 and us-east-1), billing stops on all resources present in both regions.
We will automatically unsuspend your account after the 12-month period of suspension expires, but you can unsuspend it earlier if you wish. When an account is suspended, no new activity between the account and AWS services are allowed. However, existing connections might continue for a short time while we wait for service calls to complete or until system load reaches capacity.
Sign in to your account. Make sure a valid default payment method is linked with your account. Open a case with us. Choose Account and billing support in the Create case section, and provide all of the information needed. Select the Phone contact option if you need assistance right away.
Hello! So, reading the AWS manuals, I discovered that if a client does not pay their bills after three months, AWS will send them numerous emails before finally terminating their account and flagging their credit card if the amount is not paid.
Go to the Seller Central in your account. From the dropdown menu, pick Performance Notifications. Locate the Suspension Notice and then click on the appeal button.
From the Admin console Home page, go to Users. On the left side of the screen, under Users, click Add a filter and pick User status. Select Suspended and Apply after clicking Change. Reactivate it by selecting Reactivate from the drop-down menu at the top of the window.
If you believe that your account was mistakenly closed, you can unsuspend it. Take steps to unsuspend your account. If you try to log in and are met with prompts asking for your phone number or confirmation of your email address, follow the instructions to reverse the suspension.
Once you attempt to establish two or more seller accounts, Amazon will suspend you. However, keep in mind that you can have numerous buyer accounts. You’ve given your friends and family access to your account and payment information so they could open their own Amazon accounts.
How long do Amazon penalties last? Depending on how well they’re handled, suspensions can range from one day to eternity. On the best case scenario, you appeal for reinstatement and they accept your Plan of Action on the first try.
With the help of these tips, you should be able to get your Amazon account unlocked in a few days or weeks. Patience, because even with the techniques outlined in this article, it might take time (often 1-2 weeks) for your account to be unlocked. You will receive your gift card funds back (if applicable) once your Amazon account is unlocked.