1. Check Notification Settings
Shazam relies on notifications to display tags when it recognizes music. To ensure you receive these alerts:
- Go to your device’s Settings menu.
- Select Apps & Notifications (or just Notifications on some devices).
- Find and tap on Shazam.
- Make sure notifications are enabled and set to show on your lock screen and as banners.
2. Verify App Permissions
Shazam needs specific permissions to function properly, especially access to your microphone and notifications. To verify permissions:
- Open Settings > Apps & Notifications > Shazam.
- Select Permissions.
- Ensure permissions for Microphone and Notifications are granted.
3. Ensure the App is Up to Date
Using an outdated version of Shazam can cause issues. To update:
- Open the Google Play Store.
- Search for Shazam.
- If an update is available, tap Update.
4. Restart Your Device
Often, a simple restart can fix temporary glitches. To restart:
- Hold down the power button.
- Select Restart (or Power Off, then turn the device back on).
5. Reinstall the Shazam App
If issues persist, reinstalling can resolve corrupted files. To do this:
- Uninstall Shazam by long-pressing the app icon and selecting Uninstall.
- Go to the Google Play Store.
- Download and reinstall Shazam.
6. Test Tag Recognition
Once you’ve checked the above, test Shazam:
- Open the app and tap the Shazam button.
- Play a song nearby or from your device’s media library.
- Verify if the tag appears as expected with song info.
Issue | Possible Cause | Solution |
---|---|---|
Missing notifications | Notification settings are disabled | Adjust notification permissions in device settings |
App not recognizing music | App is outdated or permissions are denied | Update app and grant necessary permissions |
Tags disappear after recognition | App cache issues or background restrictions | Clear cache or allow background activity for Shazam |
If you’ve tried all these steps and still can’t see your Shazam tags, consider reaching out to Shazam support or consulting user forums. Patience can help, especially if apps need a little time to sync or update in the background. With these troubleshooting tips, you’ll be back to enjoying music recognition quickly!